Passport Program-Evaluation Client Satisfaction Measurement
Solicitation number PPT-146125A
Publication date
Closing date and time 2014/05/05 15:00 EDT
Last amendment date
Description
Canada is seeking to establish a contract for on-demand client satisfaction surveys for the Passport Program. The survey will assist Citizenship and Immigration Canada (CIC) to evaluate the program outcomes and the modernization of the Passport Program. The Client Survey will generate information on many aspects of the service delivery of Passport Program and will create a reliable source of evidence to support forthcoming program evaluation. The contract period is from date of award to March 31st, 2015 and includes 3 one (1) year options to extend the contract under the same terms and conditions.
Contract duration
Refer to the description above for full details.
Trade agreements
-
Agreement on Internal Trade (AIT)
Contact information
Contracting organization
- Organization
-
Passport Canada
- Address
-
Canada
- Contracting authority
- Ouellette, Annie
- Phone
- 819-934-3717
- Address
-
70 Rue CremazieGatineau, QC, K1A 0G3CA
Buying organization(s)
- Organization
-
Passport Canada
- Address
-
Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Document title | Amendment no. | Language | Unique downloads | Date added |
---|---|---|---|---|
qa_12_13-_gets_-_ppt-146125a_english_french.pdf |
English
|
8 | ||
qa_12_13-_gets_-_ppt-146125a_english_french.pdf |
French
|
8 | ||
qa_11-_gets_-_ppt-146125_english_french.pdf |
English
|
7 | ||
qa_11-_gets_-_ppt-146125_english_french.pdf |
French
|
7 | ||
qa_9_10_-_gets_-_ppt-146125a_english_french.pdf |
English
|
20 | ||
qa_9_10_-_gets_-_ppt-146125a_english_french.pdf |
French
|
20 | ||
qa_8-_gets_-_ppt-146125_english_french.pdf |
English
|
23 | ||
qa_8-_gets_-_ppt-146125_english_french.pdf |
French
|
23 | ||
qa_3_to_7-_gets_-_ppt-146125_english_french.pdf |
English
|
13 | ||
qa_3_to_7-_gets_-_ppt-146125_english_french.pdf |
French
|
13 | ||
qa_1_2-_gets_-_ppt-146125_english_french.pdf |
English
|
19 | ||
qa_1_2-_gets_-_ppt-146125_english_french.pdf |
French
|
19 | ||
ppt-146125a_rfp_evaluation_client_satisfaction_english.pdf | 000 |
English
|
52 | |
ppt-146125a_rfp_evaluation_du_programme_de_passeport_-_francais.pdf | 000 |
French
|
8 |
Access the Getting started page for details on how to bid, and more.