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Passport Program-Evaluation Client Satisfaction Measurement

Solicitation number PPT-146125A

Publication date

Closing date and time 2014/05/05 15:00 EDT

Last amendment date


    Description
    Canada is seeking to establish a contract for on-demand client satisfaction surveys for the Passport Program.  The survey will assist Citizenship and Immigration Canada (CIC) to evaluate the program outcomes and the modernization of the Passport Program. The Client Survey will generate information on many aspects of the service delivery of Passport Program and will create a reliable source of evidence to support forthcoming program evaluation. The contract period is from date of award to March 31st, 2015 and includes 3 one (1) year options to extend the contract under the same terms and conditions.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Agreement on Internal Trade (AIT)

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    Contact information

    Contracting organization

    Organization
    Passport Canada
    Address
    Canada
    Contracting authority
    Ouellette, Annie
    Phone
    819-934-3717
    Address
    70 Rue Cremazie
    Gatineau, QC, K1A 0G3
    CA

    Buying organization(s)

    Organization
    Passport Canada
    Address
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

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