National Telecommunications Support Services (NTSS) for Transport Canada /Shared Services Canada (SSC)

Solicitation number 15-38836

Publication date

Closing date and time 2016/03/24 17:00 EDT

Last amendment date


    Description

    Advanced Contract Award Notice (ACAN) for:

    National Telecommunications Support Services (NTSS) for Transport Canada /Shared Services Canada (SSC)

    1. What is an ACAN: An ACAN is a public notice indicating to the supplier community that adepartment or agency intends to award a contract for goods, services or construction to apre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, bysubmitting a statement of capabilities. If no supplier submits a statement of capabilities thatmeets the requirements set out in the ACAN, on or before the closing date stated in the ACAN,the contracting officer may then proceed with the award.

    2. Definition of requirement: The Department of Transport Canada (TC) has a requirement for the provision of specialized professional telecommunications support services that are provided nationally and are comprised of: (1) national service management, including planning, reporting, service design, costing, etc; (2) operational support services, including client service requests, inventory management, trouble management, billing, etc; (3) bilingual service (English and French); and (4) service to TC locations across Canada. This is a customized solution for legacy voice services where the supplier must develop a unique portal, help desk and processes.

    The purpose of this Advance Contract Award Notice (ACAN) is to signal the government's intention to award a contract for these services to Bell Telephone Company of Canada (Bell Canada). Before awarding a contract, however, the government would like to provide other suppliers with the opportunity to demonstrate that they are capable of satisfying the requirements set out in this Notice, by submitting a statement of capabilities during the 15 calendar day posting period.

    The professional services to be provided are as stated in the attached “Statement of Work” at the various locations stated in the Annex A.

    3. Trade Agreements: On May 28, 2012, the Government of Canada announced on the Government Electronic Tendering Service that it had invoked the National Security Exception under the trade agreements in respect of procurements related to email, networks and data centers for Shared Services Canada. As a result, this requirement is subject to the National Security Exception.

    4. Government Contracts Regulations Exception and Limited Tendering Reason: It is proposed that a contract be directed to Bell Canada for the supply of telecommunications support professional services provided nationally. This requirement is directed to Bell Canada in accordance with exception Section 6 (d) of the Government Contracts Regulations that states that only one person or firm is capable of performing this contract.

    5. Period of the proposed contract: The initial contract period shall start on April 1, 2016, and end one year later.

    6. Cost estimate of the proposed contract: The Estimated cost of this contract is $305,072.80(Applicable Taxes extra).

    7. Vendor details:

    The Bell Telephone Company of Canada or Bell Canada

    160 Elgin Street, Floor 3

    Ottawa, ON, K2P 2C4

    8. Suppliers' right to submit a statement of capabilities: Suppliers who consider themselves fully qualified and available to provide the services and/or goods described herein, may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date of this notice. The statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements.

    Minimum Essential Requirements: Any interested supplier must demonstrate by way of aStatement of Capabilities that it can fulfill the requirements of the Statement of Work.

    If a potential supplier submits a statement of capabilities during the posting period that meetsthe requirements set out in this ACAN, the government will proceed to a full tendering process on either the government's electronic tendering system or through traditional means in order to award the contract.

    If no other supplier submits on or before the closing date a statement of capabilities meeting therequirements set out in this ACAN, a contract will be awarded to the pre-selected supplier.

    9. The closing date and time for accepting statements of capabilities is:

    • March 22, 2016 @ 05:00 PM Eastern Daylight Time EDT

    10. Submission of statements of capabilities: Suppliers may inquire or submit a statement ofcapabilities to:

    Irena Stevic

    Senior Procurement Officer

    Networks, End Users and Cyber Security (NEUCS)

    Procurement and Vendor Relations

    Shared Services Canada

    180 Kent Street, Ottawa, ON, K1G 4A8

    Email: irena.stevic@canada.ca

    Tel/Tél: (613) 793-1826

    Government of Canada

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

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    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Stevic, Irena
    Phone
    613-793-1826
    Address
    180 Kent
    Ottawa, ON, K1G 4A8
    CA

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    French
    3
    French
    3
    English
    8
    French
    5
    English
    6
    English
    6
    French
    6
    French
    6
    English
    12
    000
    English
    27
    000
    French
    9
    French
    12

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

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    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Advance Contract Award Notice
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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