Specialized call centre to handle incidents involving dead or distressed marine mammals
Solicitation number F5211-160255
Publication date
Closing date and time 2016/10/13 13:00 EDT
Last amendment date
Description
REQUEST FOR PROPOSAL
Solicitation # : F5211-160255
Closing Date : October 13, 2016
Closing Time : 2:00 PM (Atlantic Daylight Time)
This requirement is for the Department of Fisheries and Oceans (DFO).
Title: Specialized call centre to handle incidents involving dead or distressed marine mammals
PURPOSE
Provide specialized services and expertise as required for the implementation and management of an integrated system for processing incoming calls in French to report incidents involving marine mammals according to the requirements of Fisheries and Oceans Canada (DFO) – Quebec Region.
BACKGROUND
Every year, incidents occur involving marine mammals: accidental entanglement, live cetacean strandings, animals found outside their normal range, orphaned or sick animals, animal carcasses, etc. Responding to such incidents is complex, involves several stakeholders, requires effective coordination, sparks public interest, provides a unique opportunity to gather scientific data, and affects several species at risk.
The need to come to the aid of marine mammals in distress for ecological, scientific and humanitarian reasons is well known, and DFO must reassure the public that their concerns about marine mammals are taken into consideration.
With those concerns and its conservation mandate in mind, DFO must award a service contract for the implementation and management of a specialized system for processing calls. With such a system, the public will have a way to immediately contact specialists regarding incidents involving dead or distressed marine mammals, and a quick and appropriate response can be launched.
PERIOD OF CONTRACT
The Contract period is from November 1, 2016, to October 31, 2017.
The Contractor grants to Canada the irrevocable option to extend the term of the resulting Contract by up to two (2) additional one (1) year period(s) under the same conditions.
SECURITY
There is no security requirement associated with this bid solicitation
SELECTION METHOD
Basis of Selection - Highest Combined Rating (50%) of Technical Merit and Price (50%)
Enquiries regarding this requirement are to be submitted in writing to the following:
Nancy Paquette
A/Senior Contracting Officer
Materiel and Procurement Services
Fisheries and Oceans Canada
301 Bishop Drive
Fredericton (NB) E3C 2M6
Contract duration
Refer to the description above for full details.
Trade agreements
-
North American Free Trade Agreement (NAFTA)
Contact information
Contracting organization
- Organization
-
Fisheries and Oceans Canada
- Address
-
200 Kent St, Station 13E228Ottawa, Ontario, K1A 0E6Canada
- Contracting authority
- Paquette, Nancy
- Phone
- 506-452-3494
- Address
-
301 Bishop DriveFredericton, NB, E3C 2M6CA
Buying organization(s)
- Organization
-
Fisheries and Oceans Canada
- Address
-
200 Kent St, Station 13E228Ottawa, Ontario, K1A 0E6Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
Document title | Amendment no. | Language | Unique downloads | Date added |
---|---|---|---|---|
dfo_f5211-160255_english_rfp.pdf | 000 |
English
|
38 | |
dfo_f5211-160255_french_rfp.pdf | 000 |
French
|
10 |
Access the Getting started page for details on how to bid, and more.