Radon Continuing Medical Education Course – Promotion, Certification and Hosting services

Notice of Proposed Procurement (NPP)

Solicitation #: 1000190191 Closing Date:  April 25, 2017 Time: 2:00 PM EDST

This requirement is for the department of Health Canada.

Title:

Radon Continuing Medical Education Course – Promotion, Certification and Hosting services

Background:

In 2012 Health Canada awarded a multi-year contract, following a request for proposal and competitive bid process, to the Ontario College of Family Physicians (OCFP) and McMaster’s Division of e-Learning Innovation for the development and delivery of a radon continuing medical education course. Radon.Machealth.ca, is an online acredited continuing medical education course that was created on behalf of Health Canada to educate health care providers with respects to the health risks of radon. The initial contract for course development, accreditation, hosting, promotion and monitoring is completed. This RFP is for the ongoing need to host the online course, maintain the course accreditation, to promote the course to health professionals across Canada to increase course participation and completion and reporting. The Radon.Machealth.ca course is composed of 6 modules; disclaimer information; the pre- and post-module quizzes; the pre- and post-module surveys; and the main content module.

The main content module is authored in a third-party e-learning authoring tool, but can be published with an output (SCORM) that is an e-learning standard. The quizzes, surveys and the disclaimer page are currently in a proprietary format for the Machealth learning management system and would therefore need to be reproduced on a new platform. The course is offered in both English and French. Health Canada radon materials for the public are also provided online as part of the course offering, so that health care providers can refer their patients to aditional resources. 

Scope:

Host the radon programs: 

• Providing Health Canada with the online infrastructure and required services to host an accredited radon continuing medical education course
• Host both the English and French versions of the radon continuing medical education course, maintain the online platform and course management systems to ensure the effective delivery of the course for health care providers, availability of Health Canada resources for patient/public information and resources
• Provide support to any end users requesting help in relation to the radon course. 
• Collect and analyze web analytics related to Radon online course

  Maintain the accreditation for both family physicians and specialist physicians

• Obtain accrediation through re-application for Mainpro and MOCOMP national credits for English and French programs/courses for family physicians and specialists, respectively;
• Administer the accreditation applications process including planning meetings or honoraria/stipends for planning committee members, as required; 
• Administer the updates to the financial disclosures/conflicts of interest statements.

Education and Promotional Services - engaging health care professionals for course registration and delivery

Stakeholder and Influencer Engagement

• Establish for Health Canada a list of target Canadian stakeholders and influencers whose networks fit best with the target audience;
• Engage stakeholders and influencer organizations to educate them about the radon online CME course and resources and seek their support in educating health care professionals about the course and encouraging registration and training;
• Regularly follow-up with non-responsive stakeholders to encourage engagement and support and conduct a scan for additional potential partner organizations and update the contact list as necessary.

 Course Promotion and target audience outreach and engagement

• Deliver custom email newsletters to physicians and health professionals through relevant health associations and organizations across Canada
• Work in partnership with health care associations and stakeholders to promote the radon course at key continuing medical education events and conferences;

• Design of promotional material and coordination and development of marketing and outreach activities to engage the target audience for course registration and delivery
• Promote radon course through relevant social media platforms including: Twitter, Facebook, LinkedIn,and mentor networks to reach specific professional markets cost-effectively;

Provide regular reporting and a final report/evaluation of the program

• Deliver electronically quarterly reports in pdf format on program and course metrics, as well as a final report detailing all services delivered to Health Canada, a summary of overall course participation and completion, resource materials downloaded. lessons learned and challenges and suggestions / ideas for on-going course promotion. 

Estimated Value:

The total value of the contract emanating from this RFP shall not exceed $160,000.00, including applicable taxes.

Ownership of Intellectual Property:

Contractor will own Intellectual Property

Security Requirement:

There is no Security Associated with this requirement.

Mandatory Requirements:

MT1. The Bidder must have a minimum of two (2) years of experience developing on-line/web-based continuing education programs for health professionals in Canada

MT2. The Bidder must have a minimum of three (3) years of experience in education /outreach related to environmental health issues

MT3. The Bidder must provide two (2) examples outlining experience with the accreditation and promotion of continuing education resources for health professionals.

Selection Methodology:

For each responsive bid, the technical merit score and the pricing score will be added to determine its total combined score. The responsive bid with the highest combined rating of technical merit and price will be recommended for award of a contract. If two (2) or more responsive bids have the same combined total score, the responsive bid with the lowest evaluated price will be recommended for contract award.

To determine the overall score obtained by a bidder, the following weighting will be used to establish the technical and financial score:

Technical weighting: 70%

Price weighting: 30%

Technical score = Bidder’s technical points x 70%

Maximum points

Financial score = Lowest priced bid x 30% 

Bidder’s total evaluated price

Total score = Technical score + Financial score

Enquiries regarding this Request for Proposals are to be submitted in writing to:

Yvonne Murphy

E-mail address: yvonne.murphy@hc-sc.gc.ca