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Investigation Services

Solicitation number 21120-19-2900671

Publication date

Closing date and time 2025/10/27 14:00 EDT

Last amendment date


    Description

    Request for Supply Arrangement (RFSA) for Investigative Services - Permanent Notice - Ongoing Opportunity to Qualify

    This is an ongoing opportunity to qualify suppliers. The Correctional Service Canada (CSC) is issuing this Request for Supply Arrangement (RFSA) in accordance with the process set out below to allow suppliers to become qualified. Suppliers may submit a bid for a SA at any time by responding to this opportunity. CSC reserves the right to issue SA to bidders who qualify throughout the entire refresh period of the SA.

    Process: Suppliers may submit arrangements starting one (1) week from the publication date of this RFSA.

    Permanent Notice: This is a permanent notice posted on the Government Electronic Tendering Service (GETS) for the duration of the SA describing this procurement vehicle. Suppliers are invited to submit a bid to become pre-qualified Suppliers and be issued SA for investigative services.

    1. New Suppliers: Throughout the Supply Arrangement Period, new suppliers may submit bids to become qualified Suppliers.
    2. Number of Supply Arrangements: Suppliers acknowledge that CSC may issue an unlimited number of Supply Arrangements and may continue to issue Supply Arrangements to suppliers throughout the Supply Arrangement period.
    3. Issuance of resulting Contracts: In light of operational requirements, CSC may issue contracts against this supply arrangement as soon as a supplier is awarded a Supply Arrangement.

    This requirement is for: Correctional Service Canada (CSC)

    Trade agreement: Canadian Free Trade Agreement (CFTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement.

    Tendering procedures: All interested suppliers may submit a bid.

    Set-aside under the Procurement Strategy for Aboriginal Business: This procurement is not subject to any set-asides for Aboriginal Suppliers.

    Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.

    Security Requirements: This Supply Arrangement (SA) includes security requirements.

    Nature of Requirements:

    The following is a summary of the statement of work for this requirement.

    CSC requires investigative services for cases regarding allegations of employee misconduct. The Contractor must provide investigative services on an ‘‘as and when requested’’ basis and within short timeframes.

    Objectives:

    When allegations of employee misconduct arise, CSC must immediately carry out an investigation, provide a national response and take action within short timelines. To ensure an immediate response and impartiality, independent resources external to CSC must conduct these investigations.

    Deliverables:

    The deliverables the Contractor must provide as part of the investigative services, include but are not limited to the following:

    1. Progress reports;
    2. A description of the incident and the circumstances surrounding it;
    3. Statements from persons who have knowledge of the incident;
    4. Identification and Documentation of any of the regulatory framework(s) that were breached/violated;
    5. Interview notes;
    6. Audio/visual recordings;
    7. Physical evidence;
    8. Draft and final version(s) of the Disciplinary Investigation Report;

    In addition, CSC may request that the Contractors assist with preparations for adjudication hearings or other administrative/judicial proceedings associated with an investigation, such as the Public Service Labour Relations Board.

    Expected SA Period: The period for awarding contracts under the Supply Arrangement is from: date of issuance to five (5) years later. The period for awarding contracts under the SA begins on the start date of the SA. The SA Holder grants to Canada the irrevocable option to extend the term of the SA by up to five (5) additional one-year periods under the same terms and conditions.

    CSC reserves the right, at its sole and entire discretion, to choose to proceed with a different procurement vehicle for any investigative services.

    File Number: 21120-21-2900671

    Supply Arrangement Authority: Steve Perron – Senior Procurement Officer

    Telephone number: 613-293-5934

    E-mail: steve.perron@csc-scc.gc.ca

    NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from Buyandsell.gc.ca/tenders.

    The Crown reserves the right to negotiate with suppliers on any procurement.

    Documents may be submitted in either official language of Canada (English or French).

    Given the nature of the requirements, proposals submitted by such means as facsimile or electronic mail will not be accepted.

    After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

    The Office of Small and Medium Enterprises (OSME) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.

    Topics include:

    Ÿ Overview of the federal government contracting process;

    Ÿ Searching for opportunities on the Buy and Sell - Tenders website;

    Ÿ Bidding on opportunities;

    Ÿ Registering in supplier databases.

    The full schedule of seminars can be found on the Buyandsell.gc.ca website, under Event Calendar (https://buyandsell.gc.ca/event-calendar).

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canadian Free Trade Agreement (CFTA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Businesses interested in partnering for this tender opportunity:
    Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

    Contact information

    Contracting organization

    Organization
    Correctional Service of Canada
    Address
    340 Laurier Ave W
    Ottawa, Ontario, K1P0P9
    Canada
    Contracting authority
    Perron, Steve
    Phone
    613-293-5934
    Email
    steve.perron@csc-scc.gc.ca
    Address
    340 Laurier Ave
    Ottawa, ON, K1A 0P9
    CA

    Buying organization(s)

    Organization
    Correctional Service of Canada
    Address
    340 Laurier Ave W
    Ottawa, Ontario, K1P0P9
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    French
    87
    001
    English
    342
    French
    22
    000
    French
    67
    French
    16
    000
    English
    368
    English
    137
    English
    157

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Supply Arrangement
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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