Managed Hosting Services

Solicitation number ECBH-RFP-2021-0381

Publication date

Closing date and time 2022/01/27 14:00 EST

Last amendment date


    Description

    The information contained in this notice is a brief description of the requirement and is for information purposes only. Bidders must refer to the complete RFP document for a full description of the requirement and the full bid instructions.

    Background

    The Chief Electoral Officer of Canada (CEOC), an agent of Parliament, exercises general direction and supervision over the conduct of elections and referendums at the federal level. The CEOC heads the Office of the Chief Electoral Officer, commonly known as Elections Canada.

    EC deploys training and learning materials to internal staff, temporary election workers, and external clients by means of a Web-accessible LMS. Business units which significantly leverage this platform include Field Personnel Training (for field staff), Human Resources (for EC staff), and Political Financing (for political clients). The user base varies significantly in size depending on the state of electoral readiness.

    Requirement

    1. EC requires a hosting services to provide a Web-accessible Moodle-based LMS as a service to support its training and learning initiatives.
    1. EC requires robust reporting functionality.
    1. EC is seeking to import existing SCORM-compatible courseware and newly-developed courseware to the service provider. This courseware is the intellectual property of EC. The provider will host the LMS and provide services to identified EC clients/students.
    1. The LMS will manage the registration and delivery of training materials to field personnel, Election Canada employees and other stakeholders, and will automate the administration, tracking, and reporting of training including attendance data.
    1. The objectives of this project are to procure complete hosting services. This includes hosting services, the LMS itself, configuration, customization, maintenance, backups, and support to key contacts within the agency.

    Incumbent

    The work is currently being performed by Lambda Solutions Inc. under contract (value $185,000.00).

    Security

    There is no security requirement applicable to this procurement.

    Period of the Contract

    The Contract period will be from the Effective Date of the Contract until February 24, 2023 (the “Initial Term”).

    The Contractor will grant to Elections Canada irrevocable options to extend the period of the Contract by 2 additional periods of 12 months each under the same terms and conditions.

    Submission of Proposals

    This RFP allows bidders to use the epost Connect service provided by Canada Post Corporation to transmit their proposals electronically. For further information, bidders must refer to Part 2 – Bidder Instructions, and Part 3 – Proposal Preparation Instructions of the RFP document.

    Proposals are to be addressed to the attention of the Contracting Authority and delivered, sealed, to the Proposal Receiving Unit on or before the bid closing date and time indicated on the front page of the RFP.

    For sending packages by courier or for dropping off, please note that the Proposal Receiving Unit at the Business Centre is open Mondays to Fridays from 8:00 to 12:00 and from 13:00 to 16:00 (Gatineau, Quebec time).

    Bids sent via email or facsimile will not be accepted.

    Documents may be submitted in either official language of Canada.

    Elections Canada retains the right to negotiate with suppliers on any procurement.

    Selection Methodology

    Competitive Procurement Strategy: Highest combined rating of technical merity and price

    Enquiries

    All enquiries and other communication with Elections Canada personnel are to be directed ONLY to the Contracting Authority. The Contracting Authority will be the bidder’s primary contact. Bidders who contact anyone other than the Contracting Authority may be disqualified.

    All enquiries must be submitted in writing to proposal@elections.ca no later than the deadline indicated in the RFP. Enquiries received after that time may not be answered.

    Interested parties wishing to obtain the solicitation documents for this RFP must do so through https://buyandsell.gc.ca/procurement-data/tenders. The documents downloaded through this site take precedence over any copies that may also be made available.

    Further information about Elections Canada may be obtained at elections.ca.

    Debriefings

    Once the successful bidder has been announced, bidders may request a debriefing on the results of the RFP process. Bidders should make the request to the Contracting Authority as per the terms of the RFP. The debriefing may be in writing, by telephone or in person.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canada-Honduras Free Trade Agreement
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Elections Canada
    Address
    30 Victoria Street
    Gatineau, Ontario, J9X 4H7
    Canada
    Contracting authority
    Hua, Brandon
    Phone
    873-415-0459
    Email
    brandon.hua@elections.ca
    Address
    30 rue Victoria
    Gatineau, QC, K1A 0M6
    CA

    Buying organization(s)

    Organization
    Elections Canada
    Address
    30 Victoria Street
    Gatineau, Ontario, J9X 4H7
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    World
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

    Support

    Contact us directly, or find your answers using resource guides.

    Date modified: