Field Service Supply Solution (FSSS)

The Chief Electoral Officer of Canada, an agent of Parliament, exercises general direction and supervision over the conduct of elections and referendums at the federal level. The Chief Electoral Officer of Canada heads the Office of the Chief Electoral Officer, commonly known as Elections Canada (EC).

EC has approximately 500 people working at its offices located in Gatineau, Quebec (EC Offices) to perform on-going planning and administrative functions required by the Canada Elections Act. During a general election (GE), EC establishes approximately 685 field offices of varying types and sizes across Canada for the duration of the election period. The logistics and support involved in commissioning, operating, and decommissioning the field offices is significant and is mission-critical since a GE is a no-fail national event. Once established, election administrators responsible for these offices must plan and coordinate the opening of approximately 15,000 polling sites.

EC is launching this RFI to engage and seek feedback from suppliers on EC requirements for a solution or multiple solutions to support FSSS for both shorter term needs in a 2024 or 2025 general election, through to longer term needs for future electoral events.

The current field technological services contract is expiring and EC is in the process of seeking information from industry to further inform its approach to field operationalization, particularly with respect to information and communications technologies (ICT). 

EC is seeking opportunities to improve its supply of field technology for field offices and polling locations. To this end, EC has created the Field Service Supply Solution (FSSS) project.