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Transcription Services

Solicitation number 1000430192

Publication date

Closing date and time 2023/02/22 14:00 EST

Last amendment date


    Description

    Notice of Proposed Procurement (NPP) for transcription services

    Applicable Trade Agreements:

    The following trade agreement apply to this procurement:

    Canadian Free Trade Agreement (CFTA) 504.13.

    Description of the Requirement

    The Canada Revenue Agency (CRA) requires transcription services of recorded investigations in order to obtain secure and timely transcriptions of the recorded audio and video taped conversations and interviews into a written format.

    Services will be provided on an “as, when and if requested” basis, and initiated through CRAs e-procurement tool Synergy.

    One contract will be awarded as a result of this bid solicitation.

    Proposed period of contract:

    The period of any resulting contract will be for two years with the irrevocable option to extend the contract by five periods of one-year each.

    Evaluation and selection process

    A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. The responsive bid with the highest combined rating of technical merit and price will be recommended for award of a contract.

    Proposal documents and supporting information must be submitted in either English or French.

    Conditional Set-Aside Under the Procurement Strategy for Indigenous Business

    • This procurement may be conditionally set aside under the federal government Procurement Strategy for Indigenous Business.
    • In order to be considered for the set-aside, the Bidder must certify that it qualifies as an Indigenous business as defined under PSIB and that it will comply with all requirements of PSIB. If bids from two (2) or more Indigenous businesses are compliant with the terms of the Request for Proposal, the contracting authority will limit the competition to those Indigenous businesses and will not consider bids from any non-Indigenous businesses that may have been submitted.
    • For more information on Indigenous business requirements of the Set-aside Program for Indigenous Business, refer to Eligibility for Indigenous procurement set aside and Procurement information for Indigenous business owners

    Submission of Proposals

    Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to:

    Canada Revenue Agency

    Bid Receiving Unit

    BRUg@cra-arc.gc.ca

    Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA.

    Further elements:

    The CRA reserves the right to negotiate with suppliers on any procurement.

    There are security requirements associated with this requirement. For additional information, consult the bid solicitation document.

    Questions must be directed in writing to the contracting authority via email: Michael.yaehne@cra-arc.gc.ca

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • Canadian Free Trade Agreement (CFTA)

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Canada Revenue Agency
    Address
    555 Mackenzie Avenue
    Ottawa, Ontario, K1A 0L5
    Canada
    Contracting authority
    Yaehne, Michael
    Phone
    613-291-3146
    Email
    michael.yaehne@cra-arc.gc.ca
    Address
    250 Albert StreetOttawa ONK1A 0L5CA

    Buying organization(s)

    Organization
    Canada Revenue Agency
    Address
    555 Mackenzie Avenue
    Ottawa, Ontario, K1A 0L5
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    English
    27
    001
    French
    2
    English
    34
    000
    English
    80
    000
    French
    9
    French
    8

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    Canada
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

    Date modified: