SOCIAL MEDIA ACCT.MGT.SERV.(SMAMS)

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
Peru/Colombia/Panama
Tendering Procedures: 
Attachment: YES (MERX) Electronic
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
HOSTED SOCIAL MEDIA ACCOUNT MANAGEMENT SERVICE (HSMAMS)


EP597-141009
Roos, Meghan
Meghan.Roos@tpsgc-pwgsc.gc.ca
Telephone No. - (819) 956-1434

Canada has a requirement for a commercially available  Hosted
Social Media Account Management Service (the "Hosted Service").
The Hosted Service will provide the GC with an enterprise level
solution to administer and coordinate the growing number of GC
social media accounts. 
The Hosted Service must include an annual Entity License to
access and to use the products, software, services, and web
site, made available online and any associated  components that
will be loaded on any devices deemed appropriate, meeting all
the requirements as stated in Annex A - Statement of
Requirements (SOR). The Hosted Service must also provide a
warranty, and associated documentation. Training services must
also be provided, as and when requested.
 The bid solicitation is intended to result in the award of a
contract for 1 year, plus 5 one-year irrevocable options
allowing Canada to extend the term of the contract. All parts of
the Hosted Service must be available to the Departmental Users
24 hours a day, 7 days a week, 365 days a year, in English and
French, and operate at all times in accordance with the
Statement of Requirements in the GC operational environment
described in the bid solicitation.
This bid solicitation will allow Canada to make the Hosted
Service available to any department, board or agency of the
Government of Canada or Crown corporation, as defined in the
Financial Administration Act (as amended from time to time) and
any other party for which the Department of Public Works and
Government Services is authorized to act from time to time under
section 16 of the Department of Public Works and Government
Services Act  (each a Departmental User).
There is a security requirement associated with this
requirement. Due to the urgency of this requirement and the
length of the process to obtain the necessary security
clearance, bidders are asked to contact the Contracting
Authority immediately to begin obtaining security clearance. Any
delay in the award of a Contract to allow the successful bidder
to obtain the required clearance will be at the entire
discretion of the Contracting Authority.

For additional information, see Part 6 - Security, Financial and
Other Requirements, and Part 7 - Resulting Contract Clauses.
Bidders should consult the "Security Requirements on PWGSC Bid
Solicitations - Instructions for Bidders" document on the
Departmental Standard Procurement Documents
(http://www.tpsgc-pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html)
Website.

The requirement is subject to the provisions of the World Trade
Organization Agreement on Government Procurement (WTO-AGP), the
North American Free Trade Agreement (NAFTA), the Canada-Chile
Free Trade Agreement (CCFTA), the Canada-Peru Free Trade
Agreement (CPFTA), the Canada-Colombia Free Trade Agreement
(CColFTA), the Canada-Panama Free Trade Agreement (CPanFTA) if
it is in force, and the Agreement on Internal Trade (AIT).
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.