Rehabilitation Services and Vocational Assistance Program (RSVP)

Trade Agreement: NONE
Tendering Procedures: If 2+ bids offer Canadian goods/services other bids will not be considered
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Rehabilitation Services and Vocational Assistance Program (RSVP)

51019-184018/C

Requirement 

On behalf of Veterans Affairs Canada (VAC), Public Services and Procurement Canada (PSPC) has a requirement of a Contractor to assist in the delivery of an innovative, nationally consistent, quality assured Rehabilitation and Vocational Assistance Program to eligible Veterans, spouses/common-law partners and survivors that is standardized and client focused.  VAC requires intake, assessment, and coordination of multi-disciplinary rehabilitation and vocational assistance service delivery to be provided for program participants across all ten (10) provinces and three (3) territories, as well as out of country, with support by a network of service providers.

The Contracted Services for Rehabilitation and Vocational Assistance Services include the following activities: 

• conducting professional, standardized comprehensive Rehabilitation and Vocational Assistance assessments based on rehabilitation best practices; 

• developing leading edge, dynamic, client-centred Rehabilitation and Vocational Assistance plans; 

• providing direct Rehabilitation and Vocational Assistance service delivery leveraging a national network of professional Rehabilitation focused inter-disciplinary teams; 

• communicating and collaborating throughout the Participant’s Rehabilitation Program with VAC Decision Makers, monitoring progress, evaluating and adjusting the Rehabilitation Plan as required, measuring Participant outcomes and recommending plan closure; 

• administering, processing and paying Rehabilitation Program Participant claims, travel expenses, Vocational Assistance related expenses and training costs.

• conducting rigorous performance measurement and quality management of all contracted services. 

The Rehabilitation Program for each VAC participant is tailored to the individuals needs and identified goals, as determined through an assessment process, and in consultation with the participant and VAC program personnel. Based on all of this a rehabilitation services plan is developed and provided to each participant. It may include any combination of one (1) or more medical, psycho-social and/or vocational rehabilitation interventions. The focus of the Rehabilitation Program is to address the rehabilitation needs related to eligible health conditions in the following six (6) key functional areas: 

• mental and physical functioning; 
• social adjustment; 
• financial security; 
• employment and personal productivity; 
• family relationships; and 
• community participation.

The Work is to be performed for a total of six (6) years which includes: a one (1) year and six (6) month implementation period, a four (4) year full service period; and a six (6) month contract phase out period. There will also be an option to extend the period of the Contract by up to three (3) additional, two (2) year periods prior to the contract phase out period.

Security Requirements 

There is a security requirement associated with this requirement.  For additional information, see Part 6 - Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses.
 
Bidders should consult the "Security Requirements for PWGSC Bid Solicitations - Instructions for Bidders"
(http://www.tpsgc-pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html#a31) document on the Departmental Standard Procurement Documents Website.

Information on personnel and organization security screening is available on the Canadian Industrial Security (CISD) (http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html).   For any enquiries, bidders should contact CISD at 1-866-368-4646 or 613-948-4176 in the National Capital Region.
 
For information purposes, Bidders are hereby informed that the amount of time to obtain required security clearance levels may be lengthy and is contingent upon the specific clearance levels required.  Bidders are solely responsible for obtaining such clearances.

This document includes a copy of the RFP solicitation document with the Statement of Work,Basis of Payment and Contractor Selection Methodology. 

Enquiries

All Enquiries and other communications related to this draft RFP must be directed exclusively to the Public Works and Government Services Canada Contracting Authority:

Name:  Janine Donovan
Title:   Supply Team Leader, Acquisitions
           Public Services and Procurement Canada
           Acquisitions Branch

Address: 
126 Prince William Street
Saint John, NB 
E2L 2B6

Telephone:  (506) 639-0215
Facsimile:  (506) 636-4376
E-mail address: Janine.donovan@pwgsc-tpsgc.gc.ca

Enquiries are to be made in writing and should be received no less than ten (10) calendar days prior to the closing date to allow sufficient time to respond. The use of e-mail communication is preferred.

Firms intending to submit tenders on this project should obtain tender documents through the Government Electronic Tendering System (GETS). Addenda, when issued, will be available on GETS. Standard terms and conditions for this procurement are incorporated by reference, and form part of the tender and contract documents. The standard documents are issued by Public Works and Government Services and may be viewed at buyandsell.gc.ca. 

This PWGSC office provides procurement services to the public in both official languages.

Responses may be submitted in either official language.







Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.