Temporary Help Services, Atlantic Provinces

Trade Agreement: Agreement on Internal Trade (AIT)
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: 
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Nature of Proposed Procurement

1.   TITLE: 

Temporary Help Services, Atlantic Provinces

2.  SECURITY REQUIREMENT: 

There are security requirements associated with the requirement of the Standing Offer. For additional information, see Part 6 - Security, Financial and Insurance Requirements, and Part 7 - Standing Offer and Resulting Contract Clauses. For more information on personnel and organization security screening or security clauses, Offerors should refer to the Industrial Security Program (ISP) of Public Works and Government Services Canada (http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html) website.

Effective February 1, 2017, PWGSC requires electronic fingerprinting as part of any new, renewal or upgrade of personnel security screening request. The accredited fingerprint service provider will charge market value for their processing services and fee charged may vary from one provider to the next. Offerors whose resources require a new, renewal or upgrade personnel security clearance are responsible for absorbing all costs associated with these fees. Learn how this will change the personnel security screening process for those required to work on Government of Canada contracts: http://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/empreintes-obligatoire-mandatory-fingerprints-eng.html

3.   REQUIREMENT:

This requirement is for the provision of temporary help services to federal government departments and agencies in one or more of the geographical Areas listed in Annex "A" Statement of Work, on an as and when requested basis. 

There are 3 geographical Areas within the Atlantic Region, which are listed in this solicitation’s Annex “A” Statement of Work under Article 3.Areas. Offerors must submit separate offers for each of thegeographical Areas where they wish to provide services.  

There are 4 temporary help services categories: 
-Administrative Support 
-Professional and Administrative  
-Technical and Operational 
-Telecommunications and Engineering Services 

Thesecategories are further broken down into classifications viewable at: http://ont-sat-ths.tpsgc-pwgsc.gc.ca/procedures/services-eng.cfm 

Temporary help services may be required from Offerors who provide the services of employees to other organizationona temporary basis when the other organization’s incumbent employee is absent for a period of time; during a temporary workload increase, or when a position is in the process of being staffed. 

It is intended to issue multiple Standing Offers to qualified Offerors as the result of this Request for Standing Offer process. 

A Standing Offer is not a Contract and does not commit Public Works and Government Services Canada (PWGSC) to procure or contract for any goods, services or both. Any StandingOffer resulting from this Request for Standing Offer constitutes an Offer made by an Offeror for the provision of certain services to Canada at prearranged prices, under set terms and conditions that is open for acceptance by one or more Identified User(s) on behalf of Canada during a specified period of time.

The resulting Standing Offers including Offeror(s)’ prices will be accessible to Identified User(s) through an electronic catalogue. 

This electronic catalogue will be updated semi-annually(every 6 months) to enable new Offerors the ongoing opportunity to qualify for a Standing Offer, and to enable existing Standing Offer Holders to revise their rates or contacts, or qualify for additional Areas. For the refresh, a Notice of Proposed Procurement (NPP) and a Request for Standing Offer (RFSO) will be posted on the Buy and Sell (https://buyandsell.gc.ca/) website 21 days after the closing date of each solicitation.

The period for making call-ups against the resulting Standing Offer is from June 1, 2017 to May 31, 2018, with the irrevocable right to extend for 3 additional one year periods.

The requirement is subject to the provisions of the Agreement on Internal Trade (AIT).

The requirement is limited to Canadian goods and/or services.

This procurement includes a Voluntary Set-Aside for Aboriginal Business. For further information on the Set-Aside Program for Aboriginal Business, contact the Aboriginal Procurement and Business Promotion Directorate, Indigenous and Northern Affairs Canada, at 1-800-400-7677 or by e-mail at: saea-psab@aandc-aadnc.gc.ca. Call-ups to identified Aboriginal businesses under this Standing offer will be set aside under the federal government's Procurement Strategy for Aboriginal Business, as detailedin Annex 9.4 Requirements for the Set-aside Program for Aboriginal Business, of the Supply Manual.


4.  MANDATORY CRITERIA: 


A. FOR EXISTING STANDING OFFER HOLDERS: 

A.1 Existing Standing Offer Holders wishing to retain existing Standing Offers relying on information submitted in response to past temporary help solicitations: 

A.1.1    Standing Offer Holders who currently hold a Standing Offer issued under solicitation no. EA372-140001/A and who wish to rely on information submitted in response to these solicitations, must submit an offer that states:

(i) All mandatory technical criteria listed under 4.1.1.1 Mandatory Technical Criteria, Section B - All Other Offerors, article B.1 item 1) through 5), are still met and that all information provided under the previously listed solicitations remains true, accurate, unchanged and may be used for the purposes of this solicitation for the geographical Area(s) where the Standing Offer Holder currently holds standing offer(s).

A.1.2    For existing Standing Offer Holders who submitted offers in accordance with Article 4.1.1.1, Section A.1.1. and A1.2.,  Canada will proceed to grandfather the existing Standing Offer(s) as issued under thesolicitations listed under Article 4.1.1.1. Section A.1.1.
 
A.2 Existing Standing Offer Holders wishing to retain existing Standing Offers but do not wish to rely on information submitted in response to past temporary help solicitations: 

If an Existing Standing Offer Holder’s information submitted in response to the mandatory technical criteria of the past solicitations listed under Article 4.1.1.1 Section A.1.1 has changed, a brand new offer must be submitted in accordance with Article 4.1.1.1 Section B - All Other Offerors, below. 

A.3 Existing Standing Offer Holders offering services for additional geographical Areas: 

If an Existing Standing Offer Holder wishes to submit for another geographical Area not previously issued to them, a brand new offer must be submitted in accordance withArticle 4.1.1.1 Section B - All Other Offerors, below.

B. ALL OTHER OFFERORS:

Separateand complete offers must be provided per geographical Area for which Offerors are wishing to provide services.

In addition, only one offer per geographical Area, perOfferor will be accepted and evaluated.  If more than one offer is received per geographical Area, Canada will choose which offer to evaluate.

Each offer will be evaluated against all of the following criteria. Any offer not meeting one or more of the following criteria, within 2 business days after being notified by PWGSC, will be considered non-responsive and be given no further consideration. 

B.1

1. Offerors must provide a statement indicating they have a fully operational, permanent, commercial office in the Province for which they are submitting an offer. 

2. Offerorsmust provide a statement indicating the office, in the Province for which they are submitting an offer, will be open Monday to Friday for a minimum of 7.5 hours per day,excluding Statutory Holidays.   

3. Offerors must provide a statement indicatingthere are a minimum of 2 full-time employees working in the office of the Province for which they are submitting an offer.     

4. Offerors must describe the tools or procedures or instruments in place to test for the various skills and aptitudes forthe type(s) of temporary help services category(ies) offered, for example: What hard and soft skill tests areadministered by the Offeror.

5. Offerors must describe their current internal quality control process to evaluate overall service and the performance of the temporary help employees, for example: The assessment of temporary help employee during the assignment and after completion of the assignment.


The submission of financial Offers, the Financial Evaluation and the qualification of eachStanding Offer are described in the RFSO (see attached). 

All Existing Standing Offer Holders and new Offeror are to submit the certifications and information required under Part 5 Certifications and Additional Information of the solicitation no. 
EA372-170001/A. 

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.