Learning Services Quarterly Refresh (E60ZH-1700LS/D)

Trade Agreement: WTO-AGP/NAFTA/Canada FTAs with Peru/Colombia/Panama
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Learning Services Quarterly Refresh (E60ZH-1700LS/D)

E60ZH-1700LS/D
Manager of the Training and Specialized Services Division - ZH
Acquisitions Branch, Professional Services Procurement Directorate
TPSGC.OCAMAServicesApprentissage-SOSALearningServices.PWGSC@tpsgc-pwgsc.gc.ca

The Government Electronic Tendering Service on Buyandsell.gc.ca/tenders (https://buyandsell.gc.ca/procurement-data/tendersis) the sole authoritative source for Government of Canada tenders that are subject to trade agreements or subject to departmental policies that require public advertising of tenders.

In order to respond to all federal government departments and crown corporations learning services requirement for government-owned courses, Canada manages a Learning Services Method of Supply including both a Supply Arrangements (SAs) and Standing Offers (SOs) designed to provide access to pre-qualified Suppliers. 

The latest re-competition of the Learning Services Method for Supply Arrangement (RFSA) and for Standing Offer (RFSO), E60ZH-1700LS/B, https://buyandsell.gc.ca/procurement-data/tender-notice/PW-ZH-144-31091 was conducted in February 2017.

As a result of this re-competition SAs and SOs have been issued to a list of pre-qualified suppliers. 

To allow additional suppliers to qualify to the Supply Arrangement (SA) for Learning Services and for Existing Suppliers to request for additional information to their existing SA, such as Stream(s) and/or Category(ies) and Region(s) and/or Metropolitan Area(s), Canada will proceed on a quarterly basis, with a Refresh Periods of the Request for Supply Arrangement (RFSA).

There will be no opportunity to qualify for Standing Offers during the RFSA Quarterly Refresh Periods. Suppliers will need to wait for the next Re-Compete of the Learning Services Method of Supply that is anticipated in November 2018.

The RFSA Quarterly Refresh Bid Solicitation will be opened for electronic bidding only (paperless), for new Bidders and Existing Suppliers, on pre-determinated dates, in the Data Collection Component (DCC) of the Centralized Professional Services System (CPSS). See Part A of Component II of the Solicitation Document. 

Existing Suppliers who received an SA under the 2017 E60ZH-1700LS/B not interested in requesting for additional information to their existing SA are not required to respond to the Quarterly Refresh RFSA to retain the previously awarded Streams and Categories. 

Each bid may result in a Supply Arrangement (SA). All SAs that will be issued as a result of the Quarterly Refresh RFSA will end on December 31, 2018.

The Learning Services method of supply includes 7 Streams.  Each stream is composed of various resources categories.

Stream 1 - Strategic Learning Advisory Services
Stream 2 - Instructional Design and Development Services
Stream 3 - Custom and Rapid eLearning Product Programming
Stream 4 - Multi-Media Design and Development
Stream 5 - Training Delivery
Stream 6 - Training Evaluation Services
Stream 7 - Project Management

For more detailed please consult Annexe A - Streams and Categories of the Solicitation Document. 

MANDATORY EVALUATION CRITERIA FOR THE SA
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New Bidders who wish to be qualified for an SA and Existing Suppliers who wish to request for additional information to their existing SA must submit a Bid electronically in accordance to the RFSA and the Mandatory Technical Criteria. Please refer to Part 4 - Evaluation Procedures and Basis of Selection and Attachment A to Component I - Mandatory Technical Evaluation Criteria available in the Solicitation Document. 

IMPORTANT: Bidders are encouraged to inform their references that PWGSC may be contacting them via email to validate the information during the bid evaluation period.

ELECTRONIC BIDDING PROCESS
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This is a paperless bid submission process.  While Bidders normally have the option to submit their bid to Canada in writing directly, by mail, or by other means, due to the nature of this RFSA solicitation, bids must be submitted electronically through the Data Collection Component (DCC) of the Centralized Professional Services System (CPSS) by the RFSA Refresh Period solicitation closing date and time.  Refer to PART 3 - Bid Preparation Instructions in the Solicitation Document. 

All new suppliers who wish to bid for this RFSA - Refresh will have to enroll and establish an account in the Supplier Module of the CPSS e-Portal (https://sspc-fournisseur-cpss-supplier.tpsgc-pwgsc.gc.ca/FournisseurInscrire-SupplierEnrol-eng.action ). 

Bidders must contact CPSS directly for enrolment questions or assistance:  tpsgc.sspc-cpss.pwgsc@tpsgc-pwgsc.gc.ca.

IMPORTANT: Bidders will only be able to submit a bid through the DCC of CPSS when the Refresh period Solicitation is open in the Dashboard of CPSS. To view the Learning Services Bidding Refresh Periods schedule, please refer to article 4.2 - Part A - Supply Arrangement of Component II of the Solicitation Document.

Steps by steps instructions to access the CPSS Dashboard and to submit a Bid are available in the RFSA Solicitation Document, Attachment B to Component I, Guide to the Centralized Professional Services System (CPSS). 

BIDDING REFRESH PERIODS CALENDAR DATES (ESTIMATED DATES)
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                   Posting Date     Closing Date       Issuing Date                          
Refresh Period 1   July 18, 2017    October 13, 2017   January 13, 2018
Refresh Period 1   October 22, 2017 January 12, 2018   April 12, 2018
Refresh Period 3   January 21, 2018 April 13, 2018     July 9, 2018

IMPORTANT:  Suppliers will not be eligible to submit a bid in a refresh period directly following another. For example, if a Supplier submits a bid at Refresh Period 1, the Supplier will not be eligible to submit a bid at Refresh Period 2 as the Supplier’s profile will be disabled in the DCC while the bid is evaluated. This will in no way impact the search results for an existing Supplier’s current SA. 

SECURITY REQUIREMENT
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Before the issuance of a SA, the Bidder must hold a valid Designated Organization Screening (DOS), issued by the Canadian Industrial Security Directorate (CISD), PWGSC.  For further details, consult Part 4 - Evaluation Procedures and Basis of Selection, article 5 - Security Requirement of the Solicitation Document.
 
Bidders are reminded to obtain the required security clearance promptly.  
LOCATION OF SERVICES
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The Regions and Metropolitan Areas below may receive Services under this SA where a Supplier is qualified to do so. 

Regions: 

National Capital, Atlantic, Quebec, Ontario, Western, Pacific and Remote/Virtual Access (covers all of Canada).

Metropolitan Areas: 

National Capital, Halifax, Moncton, Montreal, Quebec City, Toronto, Calgary, Edmonton, Saskatoon, Winnipeg, Vancouver and Victoria. 

For more information on the Definitions of the Remote/Virtual Access, Regions and Metropolitan Areas visit the page at (http://www.tpsgc-pwgsc.gc.ca/app-acq/spc-cps/dznrrm-dnzrma-eng.html).

The locations areas subject to any of the Comprehensive Land Claims Agreement (CLCA) are excluded. 

OFFICIAL LANGUAGE
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The Supplier will be requested to provide services in either the English or French language, or both, in accordance with each individual requirement.

ENQUIRIES REGARDING THE RFSA QUARTERLY REFRESH
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Enquiries regarding the RFSA can be obtained in accordance with the Enquiries provisions set out in  Part 2- Bidders Instructions, Article 2.5 of Component I of the Solicitation Document, by submitting an email to: TPSGC.OCAMAServicesApprentissage-SOSALearningServices.PWGSC@tpsgc-pwgsc.gc.ca

Line 4, GSIN: U008P, Supply Arrangements -Refresh 1, REfresh Period 1 -2017, Quantity: 1, Unit of Issue: Each, Delivery Date: See Herein

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.