Computer and Telephone Headsets and Accessories

DESCRIPTION OF REQUIREMENT

The Canada Revenue Agency (CRA) has a requirement for headsets and accessories for landline and cellular phones, computers, and laptops, to be supplied and delivered to employees of the CRA located in CRA offices across Canada as well as CRA employees’ homes across Canada on an “as and when requested” basis.

It is the CRA’s intention to award up to four (4) regional contracts to fulfill the requirement. The period of each contract will be for two (2) years with three (3) options to extend the period by one (1) year each.

The CRA will include a minimum spend commitment of:

• $22,000.00 Canadian for the Ontario region;
• $15,000.00 Canadian for the Quebec region;
• $13,000.00 Canadian for the Atlantic region;
• $18,000.00 Canadian for the Western region

over the entire period of the resulting contract.

e-Procurement Solution

i) CRA e-Procurement Solution

The CRA’s e-procurement solution for ordering, receiving and reconciling goods and services is an SAP Ariba tool which has been branded internally as Synergy 2.0. Synergy 2.0 will be used to place orders under any resulting contract.

The highest-ranked responsive Bidder must be a member of the Ariba Network (AN) prior to contract award, and maintain membership in the AN throughout the period of any resulting Contract, including any exercised option periods. All costs associated with this membership shall be borne by the Bidder.

ii) Government of Canada e-Procurement Solution (EPS)

Canada is currently developing a government-wide EPS for ordering of goods and services. In support of the anticipated transition to this solution and how it may impact any resulting contract that is issued under this solicitation, refer to Part 6, article of the Model Contract, entitled “Transition to Government of Canada e-Procurement Solution (EPS)”.

The Government of Canada’s press release provides additional information.

APPLICABLE TRADE AGREEMENTS

The following trade agreement applies:

Canadian Free Trade Agreement

Canada Columbia Free Trade Agreement

Canada Peru Free Trade Agreement

Canada Chile Free Trade Agreement

Canada-Korea Free Trade Agreement

Canada Panama Free Trade Agreement

Canada-Ukraine Free Trade Agreement

World Trade Organization Agreement on Government Procurement

Canada Honduras Free Trade Agreement

Comprehensive Economic and Trade Agreement

Comprehensive and Progressive Agreement for Trans-Pacific Partnership

CONTRACTOR SELECTION METHODOLOGY

To be declared responsive, a bid must:
a. comply with all the requirements of the bid solicitation; and
b. meet all mandatory criteria.
The bids will be ranked by CRA based on the highest responsive combined rating of technical merit and price. The ratio will be 20% for the technical merit and 80% for the price.

The Bidder with the highest ranked responsive bid will move to the Synergy testing phase, and if they are successful, will be recommended for award of a contract.

CONTRACTING AUTHORITY

All enquiries regarding this Request for Proposal must be directed in WRITING (see email address below) to:

Chelsea Fournier

Canada Revenue Agency

Administration Directorate

Contracting Division

Email Address: Chelsea.Fournier2@cra-arc.gc.ca

Proposal documents and supporting information may be submitted in either English or French.

Bids must be received on or before November 4, 2022 at 2:00 pm EDT.

The CRA reserves the right to negotiate with suppliers on any procurement.

SUBMISSION OF BIDS

Bidders are to submit proposals by the time and date indicated on RFP Page 1. Bids must be submitted to:

Canada Revenue Agency

Bid Receiving Unit

BRUG@cra-arc.gc.ca

Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA.

Bidders are hereby advised that the Bid Receiving Unit of CRA is available Monday to Friday inclusive, between the hours of 0830 and 1500 EST, excluding those days that the federal government observes as a holiday.

Due to the nature of this solicitation, electronic transmissions of a proposal by facsimile is not considered to be practical and therefore will not be accepted.