IRCC Stakeholder Information Management System

Solicitation number 18-69092

Publication date

Closing date and time 2018/07/17 14:00 EDT

Last amendment date


    Description

    Immigration, Refugees and Citizenship Canada (IRCC) employs over 5,000 people at locations across Canada and abroad. The Department develops and manages policies and programs related to Canada’s immigration, refugees, citizenship, integration and passport program

    IRCC seeks to put in place a centrally-managed corporate tool to continue to improve accuracy, consistency and reduce duplication in maintaining stakeholder contact information

    IRCC has a requirement for a commercial off-the-shelf (COTS) solution for a Stakeholder Information Management System that will enable IRCC users to continue to effectively and efficiently manage a variety of electronic information related to stakeholders and IRCC’s interactions with stakeholders. The Stakeholder Information Management System, herein known as “the solution”, will include subscription software services and professional services.

    It is intended to result in the award of a contract for 2 years, plus 4 one-year irrevocable options allowing Canada to extend the term of the contract.

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Agreement on Internal Trade (AIT)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)
    • North American Free Trade Agreement (NAFTA)

    Partner with another business

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    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Haddad, Rosie
    Phone
    613-769-7208
    Email
    Rosie.Haddad@canada.ca
    Address
    180 Kent Street
    Ottawa, ON, K1G 4A8
    CA

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    005
    English
    24
    005
    French
    4
    004
    English
    22
    004
    French
    2
    002
    English
    17
    003
    English
    19
    002
    French
    3
    003
    French
    3
    001
    English
    28
    001
    French
    5
    000
    English
    178
    English
    95
    French
    8
    000
    French
    8

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Support for small and medium businesses

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    Support

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