Request for Information (RFI) - Commercial Off The Shelf (COTS) Solution for Health Canada's National Tobacco Control Program

Solicitation number HC1000202407

Publication date

Closing date and time 2018/07/20 14:00 EDT

Last amendment date



    This amendment is needed to upload Q&A 5-7 and 8-13 document to this RFI.



    This amendment is needed to upload Q&A 1-4 document to this RFI.


    Notice to Suppliers

    Notice to suppliers—Request For Information on Workflow and Data Management System for Tobacco Control Inspections and Reporting June 7, 2018

    June 7, 2018— Ottawa— Health Canada is releasing a Request For Information (RFI) to determine which software providers have Commercial-off-the-Shelf (COTS) solutions that meet, or can be configured to meet, the business needs of the National Tobacco Control Program, and the level of functionality available in these products.

    Why participate

    The Government of Canada is engaging diverse stakeholders on potential implementation models for documentation workflow and data management system for Tobacco Control Program-related inspections and reporting.

    In support of this activity, Health Canada is releasing this RFI, soliciting industry for available COTS solutions that meet, or can be configured to meet, the business needs of the National Tobacco Control Program, and the level of functionality currently available in these products.

    Respondents are invited to answer in writing the RFI questions and provide their comments, suggestions, and concerns and, where applicable, alternative recommendations regarding how the objectives or the outcomes described in this RFI could be satisfied.

    We encourage all suppliers to participate.

    How to participate

    Respondents should send their responses to the contact identified below by July 20, 2018 at 12:00 EDT. Submissions must be properly identified with the Respondent name and email address, the RFI number and the RFI title appearing legibly. Detailed submission requirements are included in the RFI.

    Note to Respondents

    This is not a bid solicitation and a contract will not result.

    Potential respondents are advised that any information submitted to the government in response to this Request for Information may be used by the government in the development of a subsequent Request for Proposal (RFP).

    The issuance of this Request for Information does not create an obligation for Canada to issue a subsequent RFP.

    It should also be noted that no agreement to do business with any respondent will result from this specific enquiry.

    For more information

    For more information or questions regarding this RFI, please contact Stéphanie Cleroux, by email at:

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Panama Free Trade Agreement
    • Agreement on Internal Trade (AIT)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Peru Free Trade Agreement (CPFTA)
    • North American Free Trade Agreement (NAFTA)

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Health Canada
    Address Locator 0900C2
    Ottawa, Ontario, K1A 0K9
    Contracting authority
    Cleroux, Stephanie
    200 Eglantine Driveway
    Ottawa, ON, K1A 0K9

    Buying organization(s)

    Health Canada
    Address Locator 0900C2
    Ottawa, Ontario, K1A 0K9
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Information
    English, French
    Region(s) of delivery
    National Capital Region (NCR)
    Region of opportunity
    National Capital Region (NCR)
    Procurement method
    Competitive – Open Bidding

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.


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