Online Survey Tool

Background

The Chief Electoral Officer of Canada (“CEOC”), an agent of Parliament, exercises general direction and supervision over the conduct of elections and referendums at the federal level. The CEOC heads the Office of the Chief Electoral Officer, commonly known as Elections Canada.

Public Opinion Research (POR) activities are a key tool Elections Canada (EC) uses to evaluate the success of its programs and to report on its activities to Canadians and to Parliament. EC seeks to conduct various POR activities via online surveys to be developed and administered in-house as part of the POR plan that has been approved by the Chief Electoral Officer for 2019-2020, and then onward in future years.

Requirement

EC requires ongoing access to an externally hosted online survey tool that would enable EC to manage, develop and conduct online surveys in-house.

The objective of this project is to enable EC to conduct planned and future POR activities by obtaining the services of an externally hosted online survey tool that is accessed via web browser, stores data on servers hosted inside Canada, and which would enable EC to develop, manage and conduct in-house online POR and any other surveys the agency requires in the near-term and on an ongoing basis.

Period of the Contract

The Contract period will be from the Effective Date of the Contract until March 31, 2021 (the “Initial Term”). The Contractor will grant to Elections Canada irrevocable options to extend the period of the Contract by 3 additional periods of 1 year under the same terms and conditions.

Submission of Offers

It is requested that offers be addressed to the attention of the Contracting Authority and delivered to the Proposal Receiving Unit. Offers must be delivered to the following address, sealed, on or before the bid closing date indicated on the front page of the RFP at 2:00 p.m. (Gatineau, Quebec time).

Mailing Address:

Elections Canada

30 Victoria Street - 1st Floor (Business Centre)

Gatineau, QC

K1A 0M6

Attn: Tiffany Denneny, Senior Advisor, Procurement and Contracting Services

Elections Canada File No: ECTD-RFP-19-0365

For sending packages by courier or for dropping off, please note that the Business Centre hours are Mondays to Fridays from 8:00 a.m. to 4:00 p.m. (Gatineau, Quebec time).

Bids sent via electronic mail or facsimile will not be accepted.

All enquiries and other communication with Elections Canada officials are to be directed ONLY to the Contracting Authority. The Contracting Authority will be the bidder’s primary contact. All requests for information must be directed to this contact. Bidders who contact anyone other than the Contracting Authority may be disqualified. All enquiries must be submitted in writing to Proposition-Proposal@elections.ca no later than the deadline indicated in the RFP. Enquiries received after that time may not be answered.

Interested parties wishing to obtain the solicitation documents for this RFP must do so through https://buyandsell.gc.ca/procurement-data/tenders. The documents downloaded through this site take precedence over any copies that may also be made available.

Documents may be submitted in either official language of Canada.

Elections Canada retains the right to negotiate with suppliers on any procurement.

Further information about Elections Canada may be obtained at www.elections.ca.

Debriefings

Once the successful bidder has been announced, bidders may request a debriefing on the results of the RFP process. Bidders should make the request to the Contracting Authority as per the terms of the RFP. The debriefing may be in writing, by telephone or in person.