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Enterprise Monitoring Solution (EMS)

Solicitation number 8871

Publication date

Closing date and time 2020/01/13 14:00 EST

Last amendment date


    Description

    Enterprise Monitoring Solution (EMS) - Request for Information (RFI)

    Amendment No. 002

    Modify the closing date as follow:

    Delete: January 6, 2020

    Insert: January 13, 2020

    _____________________________________________________________________

    Amendment No. 001

    Modify the closing date as follow:

    Delete: January 3, 2020

    Insert: January 6, 2020

    _____________________________________________________________________

    Enterprise Monitoring Solution (EMS) - Request for Information (RFI)

    Shared Services Canada (SSC) monitoring and discovery capability must continue to evolve to support the ever changing landscape (traditional hosting, IaaS, PaaS, SaaS) SSC manages. SSC has the unique responsibility to equip the department with industry best practices in the Enterprise Monitoring & Discovery Services area centering towards five distinct capabilities:

    1. Annex A - Automation
    2. Annex B - Availability
    3. Annex C - Performance
    4. Annex D - Predictive
    5. Annex E – Situational Dashboard

    SSC is requesting the private sector to provide insight in the above five capabilities, to help SSC better understand the current state of enterprise monitoring.

    There are areas duplicated across each of the Annexes listed. It is assumed responders may think at their specific tool, and or collection of tools meets the criteria in one, or several of the Annexes but not all for some or all of requirements listed. SSC is seeking a response to each Annex that clearly defines how the tool meets the requirements for each.

    This RFI is not a solicitation of bids or tenders. No contract will be awarded as a result of the activities undertaken during this RFI. Canada reserves the right to cancel any of the preliminary requirements described as part of the Project at any time during the RFI or any other phase of the procurement process. Given that the RFI process and any related procurement activity may be partially or completely cancelled by Canada, it may not result in any subsequent procurement processes.

    Participation in this RFI is encouraged, but is not mandatory. There will be no short-listing of potential suppliers for the purposes of undertaking any future work as a result of this RFI. Similarly, participation in this RFI is not a condition or prerequisite for the participation in any potential subsequent solicitation.

    This RFI is exempt from trade agreements as the National Security Exemption (NSE) has been invoked.

    The closing date for a submission of Responses: January 3, 2020 @ 2:00 PM Eastern Standard Time (EST).

    Documents may be submitted in either official language of Canada.

    All enquiries and other communications related to this RFI must be directed exclusively to the SSC Contracting Authority below:

    Guylaine Dagenais

    Procurement and Vendor Relationships

    guylaine.dagenais@canada.ca

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Dagenais, Guylaine
    Phone
    343-542-2341
    Email
    guylaine.dagenais@canada.ca

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    003
    French
    5
    003
    English
    21
    002
    French
    1
    002
    English
    20
    001
    French
    4
    001
    English
    33
    000
    French
    11
    000
    English
    177

    Access the Getting started page for details on how to bid, and more.

    Eligibility and terms and conditions

    Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Information
    Language(s)
    English, French
    Region(s) of delivery
    Ontario (except NCR)
    Region of opportunity
    World
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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