Robotic Process Automation Enterprise Solution

NOTICE OF PROPOSED PROCUREMENT (NPP)

Solicitation No.: 2BS-1-78150

Department: Shared Services Canada

Description of Requirement:

SSC is looking to procure a Robotic Automation Software Solution for their client Employment and Social Development Canada.

Canadians rely heavily on the efficiency and effectiveness of ESDC’s processing processes. The Innovation, Information and Technology Branch (IITB) is the functional authority for technological solution at ESDC. IITB provides IM and IT services throughout ESDC. In order to become more efficient and effective, the IITB ADM/CIO is looking to leverage technology to transform ESDC’s services and examine end to end business processes that considers multiple views including the Canadians, the users, the employee, the manager, and the IT specialists.

RPA is one tool envisioned to support programs and practitioners so that they can focus on high-value added services. Deployment of new tools need to comply with overall IM and IT enterprise architecture and security requirements that are approved by Shared Services Canada.

ESDC has approximately 30,000 employees and needs to process millions of benefits related transactions annually. To this, we need to add the half a million yearly transactions related to staffing actions and financial transactions to ensure strong operations. ESDC programs and business processes have shown a significant number of repetitive manual tasks, such as duplicative data entry, that can often be inefficient and time consuming.

This bid solicitation is being issued by SSC. The resulting contract will be used by SSC to provide shared services to ESDC. It is intended to result in the award of a contract for one initial year, plus four one-year irrevocable options allowing Canada to extend the term of the contract. This bid solicitation does not preclude Canada from using another method of supply for entities of the Government of Canada with the same or similar needs.

Further information is available in the bid document.

Delivery Destination Area: 22 Eddy, Gatineau QC

Security Requirements: Yes

Trade Agreements:
Canadian Free Trade Agreement

World Trade Organization Agreement on Government Procurement

Canada-Chile Free Trade Agreement

Canada-Columbia Free Trade Agreement

Canada-Peru Free Trade Agreement

Canada-Panama Free Trade Agreement

Canada-Honduras Free Trade Agreement

Canada-Korea Free Trade Agreement

Comprehensive and Progressive Agreement for Trans-Pacific Partnership

Canada-European Union Comprehensive Economic and Trade Agreement

Canada-Ukraine Free Trade Agreement

Comprehensive Land Claim Agreements (CLCA): N/A

The Crown retains the right to negotiate with suppliers on any procurement.

The responsive bid with the lowest evaluated price will be recommended for award of a contract.

Bids must be submitted only to the SSC Email Address for RFP Submission by the date, time and place indicated on page 1 of the RFP.

Documents may be submitted in either official language of Canada.

All enquiries related to this solicitation must be addressed in writing to:

Michaela Criper

Procurement Officer

Shared Services Canada

180 Kent Street, 13^th Floor

Ottawa Ontario, K1G 4A8

Telephone: (613) 462-9890

Email: michaela.criper @canada.ca