SHARED SERVICES CANADA (SSC) Challenge Based Standing Offer Solicitation (CBSOS) - Initial For CLOUD based SECURITY SERVICES (CSS)

Solicitation number CSS092421B

Publication date

Closing date and time 2023/10/02 15:00 EDT

Last amendment date


    Description

    NOTICE OF PROPOSED PROCUREMENT

    SOLICITATION NUMBER: CSS092421B

    CHALLENGE-BASED STANDING OFFER SOLICITATION – CLOUD-BASED SECURITY SERVICES (CSS)

    NOTICE TO OFFERORS

    This Challenge-Based Standing Offer Solicitation No. CSS0924221B, is a follow-up to the Challenge-Based Standing Offer Solicitation (CBSOS) No. CSS0924221A, dated September 24, 2021, with a closing date of January 30, 2022, at 15:00 EDT. 

    This CBSOS process is currently at Stage 4 - Invitation to Qualify Solutions.

    Based on findings from the ItR - Wave 1, under the CBSOS No. CSS0924221A, Canada has decided to invite Software Publisher and Original Equipment Manufacturer Offerors to qualify their Solutions. (See paragraph 1.4 Stage 4 of the CBSOS).

    UPDATE – MONDAY, MAY 1, 2023.

    **PLEASE NOTE**

    This notice is to advise that we are extending the closing date for Phase 2 of solicitation CSS092421B to Monday, October 2, 2023, as we finalize the CBSOS – please see the attached amendment (15). Once we have concluded our current process, we will re-engage industry with more information regarding next steps - we encourage you to continue to monitor solicitation CSS092421B via Canada Buys for updates. If you have any questions, please reach out to the point of contact listed below.

    UPDATE – FRIDAY, JANUARY 20, 2023.

    **PLEASE NOTE**

    This notice is to advise that we are extending the closing date for Phase 2 of solicitation CSS092421B to Monday, May 1, 2023, as we finalize the CBSOS – please see the attached amendment (15). Once we have concluded our current process, we will re-engage industry with more information regarding next steps - we encourage you to continue to monitor solicitation CSS092421B via Canada Buys for updates. If you have any questions, please reach out to the point of contact listed below.

    UPDATE – THURSDAY, NOVEMBER 17, 2022.

    **PLEASE NOTE**

    TODAYS “Where We Are Presentation” HAS BEEN RE-SCHEDULED FOR

    DECEMBER 1, 2022 AT 1:00 PM EDT.

    If you are an OEM or Resellers interested in participating in the “Where We Are Presentation” please confirm your intention via the MS Forms link below.

    Information regarding how to enter the presentation (along with the presentation link) will be provided prior to the presentation. Please note: the final day to register for this webinar is November 30, 2022, at 11:00 AM EDT.

    As always, if you have any questions, please reach out to the point of contact listed below.

    UPDATE – TUESDAY, NOVEMBER 8, 2022.

    All OEMs/Resellers interested in participating in our “Where We Are Presentation” on November 17, 2022 at 1:00 PM EDT are requested to confirm their intention via the new MS Forms link below – please disregard the previous link provided.

    Information regarding how to enter the presentation will be provided once you have submitted your information. Please note: the final day to register for this webinar is November 16, 2022, at 11:00 AM EDT.

    As always, if you have any questions, please reach out to the point of contact listed below.

    UPDATE – FRIDAY, NOVEMBER 4, 2022.

    ** SEE ABOVE**

    This notice is to inform you that we will be hosting a “Where We Are Presentation” on November 17, 2022 at 1:00 PM EDT. Our goal is to provide an in depth look at Where we are within the CSS process, What we have finished to date in the CSS process, What’s happening now within the CSS process and where we are aiming to be at the end of the CSS process.

    All OEMs/Resellers interested in participating are requested to confirm their intention via the MS Forms link below – information regarding how to enter the presentation will be provided once you have submitted your information. Please note: the final day to register for this webinar is November 16, 2022, at 11:00 AM EDT.

    As always, if you have any questions, please reach out to the point of contact listed below.

    UPDATE – FRIDAY, SEPTEMBER 16, 2022.

    This notice is to advise that we are extending the closing date of solicitation CSS092421B to Monday, January 23, 2023 as we finalize the CBSOS – please see the attached amendment (14). Once our current process has concluded we will re-engage industry with information regarding next steps, until then we encourage you to continue to monitor Buy & Sell for updates. If you have any questions please reach out to the point of contact listed below.

    UPDATE – MONDAY, AUGUST 1, 2022.

    This notice is to advise that we have added our ‘Challenge-Based Standing Offer Solicitation (CBSOS) – Final (Draft)’ to Buy & Sell.

    We encourage you to continue to monitor Buy & Sell for updates. As always, if you have any questions please reach out to the point of contact listed below.

    UPDATE – THURSDAY, JULY 21, 2022.

    This notice is to advise that we have added an amended version of the ‘What We Heard Report’ published on July 13th, 2022. We have also added a Post presentation deck used during 1-on-1 meetings with Canada’s representatives and preselected OEMs surrounding upcoming PoC.

    We encourage you to continue to monitor Buy & Sell for updates. As always, if you have any questions please reach out to the point of contact listed below.

    UPDATE – WEDNESDAY, JULY 13, 2022.

    This notice is to advise that we have added a ‘What We Heard Report’ and have updated our CSS CBSOS Stages – Infographic.

    We encourage you to continue to monitor Buy & Sell for updates. As always, if you have any questions please reach out to the point of contact listed below.

    UPDATE – FRIDAY, JUNE 24, 2022.

    This notice is to advise that we are extending the closing date of solicitation CSS092421B to Monday, September 19, 2022 as we finalize the CBSOS – please see the attached amendment (9). Once we have concluded our current process we will re-engage industry with more information regarding next steps, until then we encourage you to continue to monitor Buy & Sell for updates. As always, if you have any questions please reach out to the point of contact listed below.

    UPDATE – FRIDAY, APRIL 8th, 2022.

    Please review Amendment (8) as we have responded to questions regarding the Pre-screening Solution and added the slide deck from our ‘CSS – Pre-Screening What We Heard Presentation’ presented Thursday, April 7th, 2022. As always, please advise the enlisted point of contact should you have any questions.

    UPDATE – WEDSNESDAY, APRIL 6th, 2022.

    Please review Amendment (7) as we have responded to questions regarding the Pre-screening Solutions Tables and Attachment A - Statement of Challenge. As always, please advise the enlisted point of contact should you have any questions.

    UPDATE – TUESDAY, APRIL 5th, 2022.

    'What We Heard Presentation’ Stage 4 – Invitation To Qualify  

    On Thursday, April 7th, 2022 at 1:30 PM – 2:30 PM EST we will be holding a bilingual 'What We Heard Presentation’ regarding Solicitation No. CSS092421B, Challenge-Based Standing Offer Solicitation (CBSOS) for a Cloud-based Security Services Solution (CSS). To join us please fill out the registration form below – once filled out, an email with a link to the presentation will be provided. As always, please advise the enlisted point of contact should you have any questions.

    UPDATE – FRIDAY, APRIL 1st, 2022.

    We are extending our Invitation to Pre-Screening Solutions to Monday, April 11th, 2022 at 3:00PM EST. Please review the attached Amendment Document (5) to review all changes made to the CBSOS. If you have questions, please contact the enlisted point of contact. 

    UPDATE – TUESDAY, MARCH 29th, 2022.

    After meeting with industry, and internal discussion, we are posting an Amendment to our CBSOS (No. 4) which includes our Final Pre-Screening process document. As previously mentioned, the purpose of the pre-screening process is to qualify CSS Solutions against a set of mandatory and rated evaluation criteria, Canada will “rank” Solutions as part of this pre-screening process. One of the highest-ranking Solutions will be a “set-aside” to a Small and Medium Enterprise.

    UPDATE – WEDSNESDAY, MARCH 16th, 2022.

    CSS Bilingual Information Webinar

    On Thursday, March 17th, 2022 (1 p.m – 2 p.m EST) we will be providing a complementary information presentation regarding Solicitation No. CSS092421B, Challenge-Based Standing Offer Solicitation (CBSOS) for a Cloud-based Security Services Solution (CSS). To join us please use the following link to enter the presentation:

    Microsoft Teams meeting

    Join on your computer or mobile app

    Click here to join the meeting

    Join with a video conferencing device

    teams@ssc-spc.video.canada.ca

    Video Conference ID: 114 913 329 9

    Alternate VTC instructions

    Or call in (audio only)

    +1 343-803-4324,,285015753# Canada, Ottawa-Hull

    Phone Conference ID: 285 015 753#

    UPDATE – TUESDAY, MARCH 15th, 2022.

    As mentioned, we are currently at Stage 4 - Invitation to Qualify Solutions. On March 4, 2022, SSC published the CBSOS Solicitation No. CSS0924221B, as a follow-up to the CBSOS No. CSS092421A. Based on findings from the ItR - Wave 1, under the CBSOS No. CSS092421A, Canada has decided to invite Software Publisher and Original Equipment Manufacturer Offerors to qualify their Solutions, via a “pre-screening process”. The next step in this CBSOS procurement, is to qualify Solutions, via this pre-screening process.

    The purpose of the pre-screening process is to qualify CSS Solutions against a set of mandatory and rated evaluation criteria, Canada will “rank” Solutions as part of this pre-screening process. One of the highest-ranking Solutions will be a “set-aside” to a Small and Medium Enterprise.

    OEM: Pre-Selection Questionnaire

    Canada is seeking feedback from Industry on the pre-screening process. Canada has included a Pre-Selection Questionnaire designed to contribute to the improvement of the attached Draft for Consultation, Cloud-based Security Services (CSS) Solution Pre-Screening Process, prior to releasing the final version. Canada would like to receive the completed questionnaires by Friday, March 18th, 2022 at 15:00 EDT.

    Please use the following Link to complete the OEM Pre-Selection Questionnaire:

    CLOSING DATES AND TIMES

    This CBSOS process includes various Stages with corresponding Closing Dates and Times. Offerors should monitor this Notice of Proposed Procurement for any amendments to the CBSOS, including changes to these Closing Dates and Times.

    CBSOS Stages Current Closing Dates and Times

    Invitation to Qualify Solutions (To be Determined) at 15:00 EDT.

    Solicitation Closing - SP/OEM (To be Determined) at 15:00 EDT.

    Solicitation Closing - Resellers June 30, 2022 at 15:00 EDT.

    PROBLEM STATEMENT

    Canada lacks an enterprise cloud-based security solution that provides the ability to deliver a consistent user experience from any device, any location, at any time.

    In certain cases, Canada lacks cost effective consistent security controls to protect Government of Canada (GC) data and assets to GC department remote sites and GC and Non-GC remote users, including SDAs (small department and agencies), when accessing the Internet, cloud-based SaaS, IaaS, and PaaS, and GC on-premise services. This results in lost productivity, high cost, lower user satisfaction and morale, increased cybersecurity risks, and inconsistent user experience.

    In order to solve the problem(s) Canada wishes to improve and optimize the ability to securely consume and deliver cloud-based services effectively, efficiently, and quickly.

    Refer to Attachment A - Statement of Challenge (SoC) for a detailed description of the preliminary SoC elements, including the Problem Statement, Challenges, Minimum Viable Requirements and Personas.

    PROCUREMENT PROCESS

    Agile Procurement Process 3.0 (APP3.0) is an innovative procurement framework to improve the ability of Shared Service Canada (SSC) to move quicker and produce better results. This Challenge-Based Standing Offer Solicitation is a pilot launched by SSC’s Centre of Expertise in Agile and Innovative Procurement (CoEAIP) and leverages the APP3.0 approach.

    SECURITY REQUIREMENT

    The security requirement associated with this procurement are outlined in the Challenge-Based Standing Offer Solicitation.

    TRADE AGREEMENTS

    This requirement is subject to the following trade agreements:

    Canadian Free Trade Agreement (CFTA), Canada-Chile Free Trade Agreement, Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), Canada-Colombia Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA), Canada-Honduras Free Trade Agreement, Canada-Korea Free Trade Agreement, Canada-Panama Free Trade Agreement, Canada-Peru Free Trade Agreement, Canada-Ukraine Free Trade Agreement, and World Trade Organization-Agreement on Government Procurement (WTO-GPA).

    LANGUAGE

    Documents may be submitted in either official language of Canada.

    NEGOTIATIONS

    SSC retains the right to negotiate with Bidders on any procurement.

    ENQUIRIES

    Enquiries regarding this solicitation are to be submitted to the email below:

    File Number: CSS092421B

    Email: christopher.bromfield@canada.ca

    Contract duration

    Refer to the description above for full details.

    Trade agreements

    • No trade agreements are applicable to this solicitation process

    Partner with another business

    The functionality to add your company name to the list of interested businesses is temporarily unavailable.

    This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

    Businesses interested in partnering for this tender opportunity:
    Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

    Contact information

    Contracting organization

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Contracting authority
    Bromfield, Christopher
    Phone
    343-550-3959
    Email
    christopher.bromfield@canada.ca
    Address
    180 Kent Street
    Ottawa, ON, K1P 0B6
    CA

    Buying organization(s)

    Organization
    Shared Services Canada
    Address
    90 Metcalfe Street
    Ottawa, Ontario, K0A 0C3
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    English
    54
    French
    6
    French
    3
    English
    55
    French
    4
    English
    70
    English
    86
    French
    4
    French
    9
    English
    61
    English
    54
    French
    3
    English
    43
    French
    11
    French
    3
    English
    52
    English
    47
    French
    3
    French
    2
    English
    45
    English
    42
    English
    54
    French
    4
    English
    38
    English
    60
    French
    6
    French
    28
    English
    57
    French
    2
    English
    49
    French
    2
    English
    49
    French
    2
    English
    62
    French
    4
    English
    45
    English
    29
    French
    25
    French
    2
    English
    57
    French
    3
    English
    75
    English
    68
    English
    45
    English
    84
    English
    55
    French
    2
    French
    6
    French
    5
    French
    5
    French
    9
    000
    English
    427
    000
    French
    32

    Access the Getting started page for details on how to bid, and more.

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    Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

    Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Canada
    Region of opportunity
    World
    Procurement method
    Competitive – Open Bidding
    Commodity - GSIN
    Click the links below to see a list of notices associated with the GSIN codes.

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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