MEDIA MONITORING SERVICES

Trade Agreement: Agreement on Internal Trade (AIT)
Tendering Procedures: 
Attachment: None
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
REFRESH OPTION:

THIS NOTICE IS TO INVITE SUPPLIERS (NOT ALREADY QUALIFIED) TO
BECOME POTENTIAL SUPPLY ARRANGEMENT HOLDERS FOR THE ABOVE NOTED
REQUIREMENT.

IT IS IMPORTANT TO NOTE THAT SUPPLIERS WHO ARE CURRENTLY
QUALIFIED ON THE SUPPLY ARRANGEMENT ARE NOT REQUIRED TO SUBMIT
ANOTHER BID.

Request for Supply Arrangement - Media Monitoring Services
The purpose of this Request for Supply Arrangement (RFSA) is to
initiate a competitive process leading to the selection of firms
to enter into a Supply Arrangement with Public Works and
Government Services Canada to provide a range Media Monitoring
Services to meet the needs of Federal Government Departments and
Agencies on an "as and when requested" basis.

Supply Arrangements (SA) are non-binding agreements between
PWGSC or other government departments (arranged on their behalf
by PWGSC) and suppliers to provide a range of goods or services
on an "as requested" basis. A Supply Arrangement is a method of
supply where PWGSC, under the framework of the Arrangement, may
solicit bids from a pool of prescreened vendors.

The Supply Arrangement is refreshed annually to allow new
suppliers to qualify and to allow existing SA holders to qualify
for additional Service Categories.

Supply Arrangements include a set of predetermined terms and
conditions that will apply to any subsequent contracts. The
Supply Arrangements will include ceiling rates applicable to
resulting requirements, and allow PWGSC to negotiate the price
downward based on the actual requirement or scope of work. 
Background
Media Monitoring is a critical function in the support of a
department's effort to identify and track current and emerging
public issues and trends as reported in the media. An integral
part of media monitoring is performed through the monitoring of
Canadian print and broadcast media and Internet and Social media
sources.

Objectives
The purpose of this Request for Supply Arrangement is to seek
the services of firms providing one or more of the following
media monitoring services:

1.	Monitoring of National, regional and local daily, weekly and
community newspapers in Canadian provinces or territories for
the provision of summaries and news articles;
2.	Monitoring of Canadian ethnic print media for the provision
of print summaries and news articles;
3.	Monitoring of National, regional and local radio and
television news and public affairs programming broadcasting in
Canadian provinces and territories for the provision of
broadcast summaries;
4.	Monitoring of ethnic radio and television news and public
affairs programming for the provision of broadcast summaries,
transcripts, audio and video clips;
5.	Transcripts, audio and video clips of items from radio and
television news and public affairs programming broadcasting in
Canadian provinces and territories; and 
6.	Closed caption transcripts in near real-time fro television
news and public affairs programming broadcasting in Canadian
provinces and territories;
7. 	Monitoring of Internet news sites and news blogs for the
provision of relevant news items; and
8.	Social Media monitoring.  

Bidders may bid on one or more of the above service categories.

Mandatory Requirements

Following is a summary of the Mandatory Requirements. Please
refer to the RFSA document for detailed requirements.

M.1   LANGUAGE CAPABILITIES

FOR EACH OF THE SERVICE CATEGORIES (EXCEPT FOR CATEGORIES 2 AND
4):

Bidders must provide high quality English and/or French language
media materials.

To demonstrate this ability, bidders must describe the following:

a) Where the Bidder is providing only French language media
materials - how they are organized to provide high quality media
monitoring materials in French; or

b) Where the bidders is providing only English language media
materials - how they are organized to provide high quality
English language media materials; or 

c) Where the Bidder is providing bilingual (French and English)
media materials - how they are organized to provide high quality
bilingual media materials.

FOR SERVICE CATEGORY 2 AND 4 ONLY:

Bidders must provide high quality English and French language
materials translated from non-English and non-French ethnic
media. To demonstrate this ability, bidders must describe how
they are organized to deliver high quality media monitoring
materials translated into English and into French.

M.2	EXPERIENCE

FOR EACH OF THE SERVICE CATEGORIES:

Bidders must demonstrate a minimum of one (1) year experience
providing services as outlined in the statement of work, within
the last three (3) years from closing date of this RFSA. To
demonstrate this experience, bidders must describe when and how
the experience was obtained.

M.3	PREVIOUS PROJECTS

FOR EACH OF THE SERVICE CATEGORIES:

Bidders must have provided services outlined in the statement of
work to a minimum of three (3) organizations within the last
three (3) years (from closing date of this RFSA)  Bidders must
demonstrate they meet this requirement by providing the
following information for each project:

Organization name and contact information;
Project date; and
A description of the work performed.

The contact information may be used to verify the information
provided.

A total of three projects must be provided for each service
category. For example, if the bidder is responding to four (4)
categories of service, a total of 12 projects must be provided.
Projects provided for one service category may be repeated for
other service categories if they are applicable.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.