Social Media Monitoring

Trade Agreement: Agreement on Internal Trade (AIT)
Tendering Procedures: The bidder must supply Canadian goods and/or services
Competitive Procurement Strategy: 
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

The Department of National Defence (DND) and Defence Research and Development Canada (DRDC) require: 

a. Access to an online social media monitoring, filtering, and analysis platform that can incorporate real-time and historical data source(s) from all major social media platforms (e.g. Twitter, Facebook, LinkedIn, YouTube, Flickr, etc) and open online sources (e.g. blogs, forums, news sites, etc.) for up to forty  (40) concurrent users with the ability to add additional users if and when required; 

b. Training for up to forty (40) members in the use of the platform;

c. 24/7 access via dedicated secure server;

d. Development support for the platform to meet Canadian Armed Forces (CAF) needs;

e. Continuous access to SM data via an API orSM Data provider (such as GNIP).

f. The period of the contract is from March 31, 2016 to March 30, 2017 with the irrevocable option to extend the term of the Contract by up to four (4) additional one (1) year periods.

g. The requirement is subjectto the provisions of the Agreement on Internal Trade (AIT).

h. The requirement is subject to a preference for Canadian goods and/or services.

i. The Federal Contractors Program (FCP) for employment equity applies to this procurement; see Part 5 - Certifications, Part 7 - Resulting Contract Clauses and the annex titled Federal Contractors Program for Employment Equity - Certification.”

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.