Enterprise Fraud Management Solution

Trade Agreement: CETA / WTO-AGP / CPTPP / NAFTA / CFTA / FTAs with Peru / Colombia / Panama / Korea
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Enterprise Fraud Management Solution

B7310-190250/B
Pignat, Michael
Telephone No. - (873) 354-4163

Line 1, Proactive Monitoring

Client:
Immigration, Refugees and Citizenship Canada (IRCC) is the initial Client that will use the Enterprise Fraud Management Solution (EFM Solution). However, this Contract will also allow Canada to make the EFM Solution available to any department, Crown corporation or agency as described in the Financial Administration Act through exercising an amendment for optional additional software licenses.

Requirement: 

Immigration, Refugees and Citizenship Canada (IRCC) is seeking to acquire an Enterprise Fraud Management (EFM) Solution to enhance the Department’s capabilities to monitor the actions of End-Users of IRCC IT applications in order to detect potentially inappropriate access to, or misuse of, personal information by those users. The solution will also alert Authorized-Users of the EFM Solution when such cases are detected so that they can be reviewed and investigated as required. The period of any resulting contract will be for three (3) years with IRCC retaining the irrevocable option to extend the contract for up to seven (7) additional one (1) year periods.

In order to perform its functions (e.g. monitoring, capturing, alerting, importing, and reporting), the solution must not require the modification, re-factoring or re-coding of any IT applications being monitored. Moreover, the solution must not require an agent to be installed on user end-points to gather End-User transactional activity. As such, managed network TAPs (Terminal Access Points) (physical and virtual) will be leveraged to gather End-User transactional activity (session data). 

The solution availability is defined as meeting the following requirements:
• Solution hours: 24x7 and 365 days per year basis; and
• Service Level: 99.5% solution wide availability excluding Client scheduled downtimes and unscheduled service interruptions.

The Crown retains the right to negotiate with suppliers on any procurement.
Documents may be submitted in either official language of Canada.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.