EMERGENCY MANAGEMENT APPLICATION SYSTEM

Trade Agreement: CETA / WTO-AGP / CPTPP / NAFTA / CFTA / FTAs with Peru / Colombia / Panama / Korea
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

File No:    G9292-200457
Contracting Authority:  Brock Flemming
Telephone No.:   613-858-8073
E-Mail Address:   Brock.flemming@pwgsc-tpsgc.gc.ca

EMERGENCY MANAGEMENT APPLICATION SYSTEM (EMAS)

Employment and Social Development Canada (ESDC) department of the Government of Canada (Canada) has a requirement for an Emergency Management Application System (EMAS), to be delivered as a Software-As-A-Service on a public cloud capable of handling Protected B data, which will facilitate the creation, monitoring, management, and consolidation of emergency management information (e.g. plans) and data (e.g. contact information) across the four pillars of emergency management:

• Prevention and Mitigation: Eliminate/Reduce Risks
• Preparedness: Be ready to respond
• Response: Respond to Emergency
• Recovery: Provide for restoration and continuity

EMAS requires the following functional areas to support the four pillars of emergency management:

• Crisis Management
• Business Continuity Planning
• IT Continuity Planning
• Building Emergency

Without an EMAS, the above are a logistical challenge for an organization with the size and complexity of ESDC—ESDC has approximately 30,000 employees, often managed virtually, in approximately 490 locations across Canada working in multiple business lines. This complexity leads to reporting and data accuracy issues as well as difficulty in determining ESDC’s preparedness (e.g. monitoring exercise and emergency plan completion).

Consolidation of ESDC’s emergency management information and data (i.e. a relational database) will increase ESDC’s confidence in decision-making during emergencies by improving monitoring capabilities (e.g. plan completion), identification of interdependencies (e.g. between ESDC Programs, Services, IT systems, and their geographical locations) and up-to-date information and data.

ESDC requires access to emergency information and data, through an EMAS, to coordinate and respond to emergency events across its business lines and geographical area of responsibility. For this, ESDC requires a system that is accessible Canada-wide and provides resilience against network outages.

Coordinating and monitoring ESDC’s emergency preparedness (e.g. emergency plan completion, exercises completion) suffers from the same challenges related to workforce distribution mentioned above. ESDC requires a system that facilitates monitoring and sharing of information, and the creation of standardized plans and reports across the department.

This bid solicitation is intended to result in the award of a contract for 1 year, plus 9 one-year irrevocable options, allowing Canada to extend the term of the contract.

The requirement is subject to the provisions of the World Trade Organization - Agreement on Government Procurement (WTO-AGP), the North American Free Trade Agreement (NAFTA), the Canada-Chile Free Trade Agreement (CCFTA), and the Agreement on Internal Trade (AIT).

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.