OFFENDER MANAGEMENT SYSTEM (OMS) MODERNIZATION PROJECT

Trade Agreement: CETA/WTO-AGP/CPTPP/FTAs with Peru/Colombia/Panama/Korea/UK
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

OFFENDER MANAGEMENT SYSTEM (OMS) MODERNIZATION PROJECT 
21120-206246/C

THE PURPOSE OF THIS AMENDMENT IS TO EXTEND THE CLOSING DATE OF THE BID  SOLICITATION FROM 29 MARCH 2022, 2:00 PM EDT, TO 31 MARCH 2022, 2:00 PM EDT.  NO FURTHER EXTENSIONS WILL BE GRANTED AT THIS TIME.


The Contracting Authority has been updated to:

Name: Margo A. Conn-Harbinson
Telephone: (613) 858-8108
E-mail: margo.conn-harbinson@tpsgc-pwgsc.gc.ca


Public Works and Government Services Canada (PWGSC), also known as, Public Services and Procurement Canada (PSPC), is issuing a Notice of Proposed Procurement on behalf of Correctional Service Canada (CSC).  

The Correctional Service of Canada (CSC) launched the Offender Management System (OMS) Modernization initiative to modernize and transform the systems and processes used to manage offenders in its care.  This contract provides that CSC will be the initial client, however it will also allow flexibility to potentially offer the same or similar functionality to other government agencies. The Offender Management System (herein also referred to as OMS or the solution) will serve as a "cradle to grave" Solution that is comprised of 18 different business capabilities. Thirteen of the capabilities are standard correctional processes and the remaining 5 capabilities are unique to Canada.  

The following table lists the business capabilities that constitute the functional scope for the OMS project: 
 
Business Capability Description

1. Profile Management: Includes all background information from sentencing through to criminal sentence end date that CSC collects on offenders at intake when they are authorized into federal custody. 

2. Case Documentation: Informs the development of information used to populate the offender's profile, to support sentencing, case planning, releases, and transfers. 

3. Sentence Management: Collects, analyses and researches information (e.g. sex offender registry orders, extradition, and deportation) to maintain the sentence timeline within federal custody. 

4. Assessments: Results from assessments are used to support placements, guide security classification decision, and determine the types of programs, interventions and services offered to an offender as part of their correctional plan. 

5. Placements and Transfers: Captures when and why inmates can move from one area to another and includes the monitoring of these movements.
 
6. Personal Property : Focuses on management of admission, authorization, tracking and discharge of offender personal property.
 
7. Security and Intelligence: Intelligence gathering and analysis including drug strategy, urinalysis, search & seizure for tracking and management of security threat groups and developing analytics that help predict potential security issues. 

8. Interventions and Services: Programs and services that CSC provides to offenders (e.g. correctional programs, education, employment, social programs, hobby/craft and religious accommodation) to encourage reintegration into society while reducing recidivism and maintaining public safety.

9. Case Planning: Provides a unique correctional plan for each offender which is updated based on offender progress and changes to the assessed level of risk. 

10. Contacts and Visits: Tracks and manages visits and indirect mail between an offender including management of different types of visits (in-person, video or private family visits). 

11. Security Operations: Ensures offenders are placed, transferred, accommodated and managed in a manner that ensures their security, the security of staff and other offenders, and the safety of the public.
 
12. Search and Seizure: Process by which CSC conducts, documents, and tracks searches that may lead to seizures of contraband and unauthorized items.

13. Victims Services: Registered victims are entitled to receive certain information about the offender(s) who harmed them, but must request this information from CSC or the Parole Board of Canada (PBC) such as requests to observe parole hearings. 

14. Grievances: The processes in which offenders are allowed to raise concerns about conditions/events in the institution or community if they believe their rights have been, or are being, violated. 

15. Offender Community Supervision: The management of tasks that occur in the community when an offender is released from an institution.
 
16. Offender Absences and Releases: Manages all activities and services pertaining to temporary absences of inmates from CSC institutions (e.g. for medical reasons, community service, contact with family, parental responsibilities) and the release of offenders into the community. 

17. Decisions: Made by CSC on an emergency or urgent basis with consideration for an offender’s sentence, history, risk assessment, progress, under CSC authority or the direction of the Parole Board of Canada. 

18. Performance Measurement and Management Reporting (PMMR): The collection, analysis and reporting of performance data to support operations, and to address ad hoc reporting requests. 

The OMS solution must be a fully integrated, enterprise scalable, secure, commercially available software product to manage the capture, collection, classification, storage, organization, prioritization, management, flow, and disclosure of information related to Offender Management. The software solution must have the capability to be able to support up to 17,000 concurrent users without any performance degradation.  

The OMS Modernization Project will be procured through a multi-phase, agile, competitive process that is outlined below.  

Phase 1: Request for Proposal (RFP) Qualification Stage;

Phase 2: Prototype

Stage 1 of Phase 2: Three contracts valued at $100K CAD will be awarded to the three top ranked bidders.  Each will develop and deliver a prototype Solution;

Stage 2 of Phase 2: A Capability and Usability Assessment (CUA) test will be conducted.  The CUA allows end-users to perform usability and capability assessments based on mandatory and, if appropriate, point-rated criteria, to help determine the best preliminary solution for further development.

Stage 3 of Phase 2: A preliminary Supply Chain Integrity (SCI) assessment of the top ranked bidder will be conducted following the successful completion of the CUA.

Phase 3: The option to implement the full Solution will be implemented.  After the CUA is conducted, Canada will at its sole discretion exercise its irrevocable option for the top ranked Contractor (based on the combined rating from the bid evaluation and the CUA assessments) to implement the full, final Solution.  Although it would be Canada’s intent to exercise its irrevocable option to the top-ranked Contractor to implement the full Solution, Canada may at its sole discretion exercise its irrevocable option on the other Contract(s) for all or a portion of the Work if it is determined that this would best meet the needs of Canada.

It is anticipated that the term on any resulting contract for the prototype Solution will be for three years with the irrevocable option to extend the Contract term by up to a five additional year period.  An irrevocable option to extend the Contract term for up to 15 additional, 1-year period(s) is included.

Bidders may contact the Contracting Authority to request a copy of the document in excel format. 

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.




Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.