Testing simulation contact centre solution

Solicitation number 10072101

Publication date

Closing date and time 2021/03/08 14:00 EST

Last amendment date

Status Status Expired

Description

The requirement of a modern virtual scenario assessment tool available from a web platform that will provide testing simulations for the candidate in front of typical simulated contact centre calls.

Contract duration

Refer to the description above for full details.

Trade agreements

  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canadian Free Trade Agreement (CFTA)

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Contact information

Contracting organization

Organization
Public Works and Government Services Canada
Address
11 Laurier St, Phase III, Place du Portage
Gatineau, Quebec, K1A 0S5
Canada
Contracting authority
Marie-Anne Clancy
Email
Marie-Anne.Clancy@tpsgc-pwgsc.gc.ca
Address
300 L'aurier Ave.
Ottawa, ON, K1A 0S5
CA

Buying organization(s)

Organization
Public Works and Government Services Canada
Address
11 Laurier St, Phase III, Place du Portage
Gatineau, Quebec, K1A 0S5
Canada
Bidding details

Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

Tender documents
Document title Amendment no. Language Unique downloads Date added
10072101_-_amendment_003_-_eng.pdf 003
English
 5
10072101_-_modification_003_-_fr.pdf 003
French
 1
10072101_-_amendment_002_-_eng.pdf 002
English
 10
10072101_-_modification_002_-_fr.pdf 002
French
 2
10072101_-_amendment_001_-_eng.pdf 001
English
 8
10072101_-_modification_001_-_fr.pdf 001
French
 5
10072101_-_request_for_proposal_-_eng.pdf 000
English
 54
10072101_-_demande_de_soumissions_-_fr.pdf 000
French
 12

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Summary information

Notice type
Request for Proposal
Language(s)
English, French
Region(s) of delivery
Canada
Region of opportunity
New Brunswick, National Capital Region (NCR)
Procurement method
Competitive – Open Bidding
Commodity - GSIN
Click the links below to see a list of notices associated with the GSIN codes.

Support for small and medium businesses

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