Invitation to Qualify (ITQ) for Enterprise Build Voice Services (EBVS) Cisco, Avaya & Equivalents

This Invitation to Qualify (ITQ) is the first phase of a procurement process by Shared Services Canada (SSC) for Enterprise Build Voice Services (EBVS) Cisco, Avaya & Equivalents. Suppliers are invited to pre-qualify in accordance with the terms and conditions of this ITQ in order to become “Qualified Respondents” for any later phases of the procurement process. Only Qualified Respondents will be permitted to respond on any subsequent solicitation issued as part of the procurement process.

This ITQ is neither a request for proposal nor a solicitation of bids or tenders and is intended only to pre-qualify respondents.

Scope of Requirement

This is to support and build upon SSC’s existing VoIP infrastructure, which is Cisco-based and Avaya-based. All proposed equipment, support and services must fully integrate and operate with the installed base

This requirement includes, among others: Hardware, Licensed Software, Call Controllers, Gateways, Enterprise Session Border Controllers (E-SBC), User Devices (phones, etc.), Voice Mail, Contact Centre (ACD), Emergency Response - 911, Maintenance Services (Break/Fix), , Moves, Additions and Changes (MACs) and Support Services for specialized labour.

There are approximately 91,000 phone lines supported across Canada.

ITQ Closing Date

November 13, 2020 @ 2:00PM Eastern Standard Time (EST)

P2P SUBMISSION

In order to submit a response to this ITQ, respondents must follow the instructions in the Invitation to Qualify (ITQ) which would be accessible as detailed below. The respondents may contact the contracting authority if they have any issues in the accessibility of the ITQ document at the following email address: james.graves2@canada.ca

Respondents can view ITQ documents within the P2P tool in the following solicitation: BPM010792 https://sscp2pspc.ssc-spc.gc.ca/page.aspx/en/bpm/process_manage_extranet/12343

Respondents must be submit their response through the P2P portal. Respondents must be registered and logged into P2P in order to submit a response.

To register, please go to https://sscp2pspc.ssc-spc.gc.ca and click “Register Now”.

TRADE AGREEMENTS

The following trade agreements apply to this procurement process:

i) Canada Free Trade Agreement (CFTA);

ii) World Trade Organization Agreement on Government Procurement (WTO-AGP);

iii) Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP);.

SECURITY REQUIREMENTS

There is a security requirement associated with this requirement.