TBIPS - TECHNICAL PROF. SERVICES

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
Peru/Colombia/Panama
Tendering Procedures: Suppliers on permanent list or able to
meet qualification requirements
Attachment: None
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
INFORMATICS PROFESSIONAL SERVICES

BPPT1-130344/A
Mentor, Michel
Telephone No:  (819) 956-0230
E-mail: michel.mentor@tpsgc-pwgsc.gc.ca

This requirement is for : 	Citizenship and Immigration Canada
(CIC) - Passport 						Program (PPT)

Only TBIPS SA Holders currently holding a TBIPS SA for Tier 2 in
the National Capital Region and for each category described in a
specific Workstreams under the EN578-055605/E series of Supply
Arrangements (SAs) are eligible to compete.  The TBIPS Supply
Arrangement EN578-055605/E is incorporated by reference and
forms part of this bid solicitation, as though expressly set out
in it, subject to any express terms and conditions contained in
this bid solicitation.

Description of requirement	

The Passport Technology and Information Services Branch (PTISB)
will need to ensure that a full complement of resources are
available to maintain the current passport issuance system,while
(CIC) migrates to a new passport issuance solution.
Consequently, PTISB needs to have consultants available to
assist as required on IRIS maintenance and support as well as on
various IT priority projects. 

IRIS is the main component of the passport issuing system. It is
a custom legacy system comprised of a complex suite of
applications used by CIC's Passport Program to process and issue
Canadian passports.  Used in all Passport offices across Canada,
IRIS is a thick-client application, comprised of a main client
that runs on the end user's desktop and a family of various
Supplementary Applications (Supp Apps) that connect to a backend
database system. IRIS was mainly written in PowerBuilder,
however some new components have been written in .NET  

In order to meet changing operational needs, the Passport
program is undergoing a series of business transformation
initiatives including, among others, the integration of the
passport issuing system to Global Case Management System (GCMS).
As a result, the CIC Passport Program's Business Solutions
Development division (PPBS) is under pressure to maintain the
legacy issuing system until the transition is completed. 

The scope of this requirement is to provide information
technology (IT) professional services to address system
maintenance and enhancements related to the CIC Passport
Program's IRIS family suite of applications and priority IT
projects.

As such, CIC - Passport Program has identified a need for a team
of experienced consultants in support of this requirement. 

Below are the Categories of Personnel that may be required on an
as and when requested basis:


RESOURCE CATEGORIES	LEVEL OF EXPERTISE	ESTIMATED NUMBER OF
RESOURCES REQUIRED PER YEAR
Programmer/Analyst (PowerBuilder, C++ and C#)	Level 3	4
Programmer/Analyst (.NET)	Level 3	1
System Analyst	Level 3	3
Tester	Level 3	5
Database administrator	Level 3	2



Proposed period of contract

The contract period will be for two (2) years from the date of
contract with an irrevocable option to extend the contract
period for up to three (3) additional one-year periods.

*Please note that only the PDF format document is available for
this bid solicitation.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.