CARM Solution

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
Peru/Colombia/Panama
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: N/A - P&A/LOI Only
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
Letter of Interest (LOI) for the CBSA Assessment and Revenue
Management (CARM) Project
CBSA is the second largest revenue collector for the Government
of Canada, next to the Canada Revenue Agency (CRA). Due to
obsolete and not-integrated accounting systems, the CBSA has
difficulty obtaining accurate, timely, complete and reliable
financial information to fulfill its reporting responsibilities
to key stakeholders. There exists, accordingly, an overwhelming
need for the CBSA to manage and account for its revenues more
efficiently and effectively, as well to modernize its systems
and processes to meet the financial processing needs of its
clients and stakeholders.
To fill this need, the CBSA Assessment and Revenue Management
(CARM) Project was put in place. It will modernize the systems
and processes that support the assessment and collection of
revenue from importers, and for reporting on revenue information
and trade data. The CARM Project initiative will support a
number of business improvements needed to address inefficiencies
with current systems and processes and also meet key Government
of Canada (GoC) objectives for "red tape" reduction and
regulatory reform. The CBSA will be seeking a Supplier to
provide a solution to modernize the above-mentioned systems and
processes and support the required business improvements.  More
information regarding the CARM Project requirements are provided
under Annex A of this LOI.
The outcomes of this sourcing process is to establish that an
industry vendor can do the work requested and has a value
proposition consistent with the CARM project expectations.
It is expected that the Supplier will:
·	Design, build and deploy the CARM solution across people,
process and technology with quality, cost and schedule certainty;
Pending evaluation by CBSA and through consultative input from
Industry during this procurement process, the Supplier may:
·	Manage and support  the CARM solution with a Service Level
Agreement (SLA) based, multi-year services arrangement with
clearly defined exit capability; and
·	Provide ongoing transformation/innovation capability. 
The CBSA will:
·	Retain ownership of strategic direction, business requirements
and architecture control; and
·	Implement a service delivery model supported by the required
capabilities and organization to achieve the intended value.
This LOI is to initiate engagement with industry and seek
interest from potential suppliers in participating in an
information session (Industry Day) and subsequent one-on-one
industry meetings. 
The content of this LOI is intended to provide industry with
initial context and details pertaining to the CBSA 's
requirement. 
For the purposes of this LOI, the target audience is potential
suppliers of the solution. 
The completed Annex F (Questions to Industry) must be submitted
to the Contracting Authority at marc.a.aubin@tpsgc-pwgsc.gc.ca,
no later than the 25th of June 2015, as specified in the LOI
amendment 006.
Furthermore, registration to the One-on-One meetings must also
be requested through the Contract Authority no later than the
25th of June 2015 at marc.a.aubin@tpsgc-pwgsc.gc.ca, as
specified in the LOI amendment 006.
Note to Interested Suppliers, this is not a bid solicitation and
a contract will not result from this request. 
PWGSC Contracting Authority 
Marc Aubin
Supply Team Leader 
Public Works and Government Services Canada 
Acquisitions Branch 
11 Laurier Street, Gatineau, Quebec K1A 0S5 
Phone number: 819-934-1436
E-mail = marc.a.aubin@tpsgc-pwgsc.gc.ca



Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.