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Registering on and logging in to SAP Ariba: A guide for businesses

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Are you ready to register your business on SAP Ariba to start viewing and bidding on Government of Canada tender opportunities? Use this step-by-step guide to help you get there! Before starting, you can use this checklist to prepare the information needed for registering.

If you have any questions, call, email, or chat with the CanadaBuys Service Desk.

On this page:

Create your account

To log in to SAP Ariba you will first need to register for a username and password.

Step 1

Go to our SAP Ariba registration page.

Note: Make sure you use the link above to register because it will allow you to add Public Services and Procurement Canada (PSPC) to your customer list.

Step 2

In the Company information section on the Register page, enter the following information in the fields provided:

  • your business’s legal name
  • the country where your business’s head office is located
  • your head office’s address, including the street address, city, province or state, and postal code or zip code

Tip: If you are unsure of your organization’s legal name, use the Government of Canada’s GST/HST Registry Search to verify that you have the correct name.

A screenshot of the Company information section of the SAP Ariba Registration page.

Step 3

In the User account information section on the Register page, enter the following information in the fields provided:

  • the first and last name of the main user
  • an email address
  • a username in email format (name@example.com)
  • a password
  • the language you want to receive notifications in

Tip: You can select the checkbox next to “Use my email as my username” above the Username field to use the same email address for both your contact and your username. Finally, fill in the Email orders to field in this section with the email address you want customers to send their orders to. This can be a distribution list.

A screenshot of the User Account information section on the SAP Ariba Registration page.

Note: You can skip over the “Tell us about your business” section. It is not needed for registration.

Step 4

Before completing your registration, you must read and agree to the Terms of Use and the SAP Ariba Privacy Statement. Once you have read both of these, select the check boxes next to each statement and then click “Register.”

A screenshot of the Terms of Use section on the SAP Ariba Registration page, with the Terms of use and Privacy Statement checkboxes, and the Register button highlighted.

Step 5

You will receive an activation message at the email address you indicated in Step 2. Open this email and click the "Activate" link to confirm your email address. You have now created your SAP Ariba account! 

Log in to your account

Once you have registered for an account, you can log in to SAP Ariba any time following the instructions below.

Note: You will be automatically logged out of SAP Ariba after 30 minutes of inactivity.

Step 1

Click the “Account access” link in the top navigational menu of the CanadaBuys website to go to the Account access page.

A screenshot of the CanadaBuys homepage, with a the Account access link highlighted.

Step 2

Under the Businesses and public section on the Account access page, click the “Log into SAP Ariba” button.

A screenshot of the Account access page with the Log in to SAP Ariba button highlighted

Step 3

On the next page, scroll down and click the “Continue to SAP Ariba” button.

A screenshot of the Ariba notification page on CanadaBuys, with the Continue to SAP Ariba button highlighted.

Step 4

You will be brought to our SAP Ariba registration page. Click the “Login” button at the top of the page to be redirected to the supplier login page.

A screenshot of the SAP Ariba Registration page, with the login button highlighted.

Step 5

On the supplier login page, enter your login credentials in the fields provided. Once you are finished, click the "Continue" button.

A screenshot of the Supplier Login page for SAP Ariba, with the Continue button highlighted.

Set up your company profile

After registering you’ll have set up the basics of your company profile. You’ll also need to add some information required by the Government of Canada to your profile. Follow the steps below to do that.

Step 1

If you are not already, log in to SAP Ariba following the steps under the Log in to your account section of this guide.

Step 2

Once you are logged in, you will be brought to the SAP Ariba home page. From there, click on the circle with your initials in it at the top-right of the page and select "Company Profile" from the drop-down menu. 

A screenshot of the SAP Ariba home page, with the circle icon in the top right-hand corner and Company profile in the drop-down menu highlighted.

Step 3

This will open the Company profile page, which has seven tabs. This part of the guide will explain how to fill out the following tabs:

For instructions on how to fill out the Customer Requested tab, go to the Complete these questions to bid section.

Note: Filling out the Marketing and Additional Documents tabs is not required to do business with the Government of Canada.

A screenshot of the Company profile page, with the Basic, Business, Contacts and Certifications tabs highlighted.

Step 4

If it’s not already open, click on the “Basic” tab at the top of the page. Under the Overview section, enter the following information in the first three fields provided:

  • your business’s legal name (this field will automatically be filled out with the name you provided during registration)
  • other names you use for your business
  • a short description about your business or services offered

Tip: If you are unsure of your business’s legal name, you can use the Government of Canada’s GST/HST Registry Search to verify that you have the correct name.

A screenshot of the Basic tab of the Company profile page with the Company name field, Other names, if any field, and the Short description field highlighted.

Step 5

The main address you provided while registering will appear in the address section. Make any changes if needed in the fields. You can add other company addresses in the Additional company addresses field. To do that, first click the “Create” button. 

A screenshot of the Address section of the Basic tab of the Company profile page, with the create button highlighted.

Step 6

This will open the page Configure supplier addresses served by this account. Enter a name for the new address in the “Address name” field. Then enter the new address details, including the street address, city, province, postal code and country/region, in the fields provided. When you are finished, click the “Save” button at the top-right or bottom-right of the page.

A screenshot of the page called Configure supplier addresses served by this account with the Address name field, the Address fields and the Save button highlighted.

Step 7

The new address will now appear under Additional company addresses. You can edit or delete any addresses you’ve added by clicking the radio button beside the address then clicking the “Edit” or “Delete” buttons.

A screenshot of the Address section of the Basic tab of the Company profile page, with a radio button and the Edit and Delete buttons highlighted.

Step 8

Next, scroll down to the Product and Service Categories, Ship-to or Service Locations, and Industries section. Under Product and Service Categories you will provide information on the types of products and services your business provides. You can fill out this section two ways.

Option 1:

  • In the field provided, start typing the name of a product or service
  • Click the “Add” button and what you have entered will appear under the field
  • Repeat these two steps for all the categories relevant for your business

Tip: As you type, a drop-down list will appear with suggested categories matching what you have entered. You can also select categories from this list.

Option 2:

  • Click the “Browse” link next to the Add button and you will be brought to a new page with four columns
  • Click on the categories that appear in the four columns to narrow down the product and service categories
  • As you select an option in one column, options appear in the next column
  • When you are finished, click "OK" in the bottom-right corner to go back to the Company profile page

Tip: If you don’t see a category that relates specifically to your business, select the closest match.

A screenshot of the Product and Service Categories section of the Basics tab, with the field for entering product and service categories, the add button and the Browse link highlighted.

A screenshot of the browse tab of the Product and Service Category Selection page.

Step 9

Under Ship-to or Service Locations, you will provide information on the locations your company ships to or serves. You can fill out this section two ways.

Option 1:

  • In the field provided, enter a location where your business ships or serves
  • Click the “Add” button and what you have entered will appear under the field
  • Repeat these two steps for all the locations relevant for your business

Tip: As you type, a drop-down list will appear with suggested locations matching what you have entered. You can also select locations from this list.

Option 2:

  • Click the “Browse” link next to the Add button and you will be brought to a new page with four columns
  • Click on a region in the first column and a list of countries will appear in the second column
  • You can select one of these countries, or click its name and a list of states, provinces, and territories will appear in the third column that you can also select from
  • When you are finished, click "OK" in the bottom-right corner to go back to the Company profile page

A screenshot of the Ship-to or Service Locations section of the Basics tab with the field for entering ship-to or service locations, the Add button and the browse link highlighted.

A screenshot of the browse tab of the Ship-to or Service Locations page.

Step 10

Under Industries, select the industries your company serves. Click the “Add” button to open the Industries selection page. Click the checkmark boxes next to all the industries that apply and then click the “OK” button.

A screenshot of the browse tab of the Industry selection page, with the OK button highlighted.

Step 11

Once you have completed this section, click "Save" at the bottom-right of the page.

Note: The Company keywords section is optional and doesn’t need to be filled out.

A screenshot of the bottom of the Basic tab, with the save button highlighted.

Step 12

After saving, scroll back to the top of the page and click the “Business” tab. Fill out the following required fields under this tab, as a minimum:

  • year founded
  • number of employees
  • supplier legal form (drop-down list of options)

You can also fill in other information about your business, but it is not required. When you are finished, click the “Save” button at the top-right or bottom-right of the page.

A screenshot of the Business tab of the Company profile page, with the Business tab and, the year found field, the number of employees field, the supplier legal form field and the Save button highlighted.

Step 13

After saving, scroll back to the top of the page and click the “Contacts” tab. The only required fields under this tab are Main email and Main phone. Enter your contact information in the fields provided and click the "Save" button at the top-right of the page.

A screenshot of the Contacts tab of the Company profile page, with the Contacts tab, the main email field, the main phone field and the save button highlighted.

Step 14

After saving, click the "Certifications" tab at the top of the page. In the list that appears, select the checkboxes next to the certifications that apply to your business. If none of the certifications apply, select “Not Certified.” When you are finished, click the "Save" button at the top-right or bottom-right of the page.

A screenshot of the Certifications tab of the Company profile page, with the Certifications tab, the Certifications title and the save button highlighted.

Complete these questions to bid

Here, we’ll show you how to complete the Government of Canada’s required questionnaire. You’ll be able to submit bids once you complete questions 3 to 8. 

For information on how to complete question 9, refer to the guide Entering your payment information in SAP Ariba.

If you need help with any of the questions, contact our Service Desk.

Note: You can edit and re-submit your responses to this questionnaire at any time. 

Step 1

If you are not already, log in to SAP Ariba following the steps under the Log in to your account section of this guide.

Step 2

Once you are logged in, you will be brought to the SAP Ariba home page. From there, click on the circle with your initials in it at the top-right of the page and select "Company Profile" from the drop-down menu. 

A screenshot of the SAP Ariba home page, with the circle icon in the top right-hand corner and Company profile in the drop-down menu highlighted.

Step 3

This will open the Company profile page. From there, click on the "Customer Requested" tab. Under the Sourcing Customer list, click the "Government of Canada / Gouvernement du Canada" link to go to the questionnaire.

A screenshot of the Customer requested tab of the Company profile page, with the Customer requested tab and the Government of Canada / Gouvernement du Canada link highlighted.

Step 4

The questionnaire will open in a pop-up window and you can begin filling out the information.

Tip: You can save your work at any point by clicking the "Save as Draft" button at the top of the page. A status message will appear indicating that you have saved the questionnaire as a draft.

A screenshot of the top of the questionnaire, with the Save as draft button and the Status message highlighted.

Step 5

Start with answering question 3 – Your responsibility, which includes the following two parts:  

  • In 3.1, read the privacy notice and select “Yes” from the drop-down field to confirm you consent to allow PSPC to collect, store and use your personal information as described in the notice
  • In 3.2, read the Code of Conduct for Procurement by clicking the link provided, and select “Yes” from the drop-down to confirm you have read, understood and agree to the responsibilities in the code

A screenshot of question 3 of the Government of Canada questionnaire with questions 3.1 and 3.2 and the answer drop-down boxes highlighted.

Step 6

Next, answer question 4 – General Company Information by selecting the industry from the drop-down menu that reflects your main business activity.

A screenshot of question 4 with 4.1 and the answer drop-down box highlighted.

Step 7

After that, go to question 5 – Integrity Regime and answer the following two parts:

  • In 5.1, select the type of business that best describes your business from the drop-down menu
  • In 5.2, in the text box provided, enter the names of the current owners, directors, and partners of the business; next to each name indicate their relationship with the business, such as owner, trustee, etc. (position is optional)

A screenshot of question 5 with 5.1, 5.2, the answer drop-down box and the text field highlighted.

Step 8

Next, fill out question 6 – Voluntary Indigenous Self-Identification. The question asks if you wish to identify your business as Indigenous. A definition is provided for reference. The responses are used for statistical purposes only.

Select “yes” or “no” from the drop-down menu under 6.1 to indicate if you wish to self-identify. If you select “no,” skip to Step 8 below. If you select “yes,” you will be asked to answer the following additional parts: 

  • In 6.2, select what type of Indigenous business you would like to self-identify as from the drop-down menu
  • In 6.3, select “yes” or “no” to indicate if your organization is registered in the Government of Canada Indigenous Business Directory under the Procurement Strategy for Indigenous Business (PSIB) initiative
  • If you select yes to 6.3, you will see 6.4 appear where it will ask you to upload your PSIB certification
  • In 6.5, indicate if you wish to identify as Indigenous under a Modern treaty
  • If you select yes to 6.5, you will see 6.6 appear where you can select which Modern Treaty applies from a drop-down list; you can also choose “other” if the Treaty is not listed

Note: Any of the follow examples are acceptable forms of PSIB certification:

  • proof of registration in the Indigenous Business Registry 
  • an identity document that confirms you are registered as a Status Indian under the Indian Act
  • confirmation of Indigenous ancestry (Status Card)

A screenshot of question 6 – Voluntary Indigenous Self-Identification of the supplier questionnaire in SAP Ariba, with 61, 6.2 and the answer drop-down box highlighted.

A screenshot of question 6 – Voluntary Indigenous Self-Identification of the supplier questionnaire in SAP Ariba, with 6.3, 6.4, 6.5, 6.6 and the answer drop-down box highlighted.

Step 9

Go to question 7 – Voluntary Under-Represented Groups Self-Identification. This question asks if you wish to voluntarily self-identify as a Canadian business owner or leader who is a member of one or more equity-deserving groups. If you belong to a diverse population group and would like to participate in social procurement initiatives, providing your personal information, such as gender identity and racial or cultural origin, could help you qualify. 

Select “yes” or “no” from the drop-down menu under 7.1 to indicate if you want to self-identify. If you select “no,” skip to Step 9 below. If you select “yes,” you will be asked to answer the following additional parts:

  • For 7.2, indicate if your business is fully or partially owned by an individual that identifies as belonging to one or more of the groups listed in the drop-down
  • For 7.3, indicate if your business is fully or partially led by an individual that identifies as belonging to one or more of the groups listed in the drop-down
  • For 7.4, select all the social purpose organizations your business belongs to from the list that appears in the drop-down list

If none of the available options apply or you do not wish to respond to any part of question 7, you can leave it blank. Responding to these questions is optional and the information is collected and used for administrative and statistical purposes only.

A screenshot of question 7 – Supplier diversity in the supplier questionnaire in SAP Ariba, with 7.1, 7.2, 7.3, 7.4 and the answer drop-down fields highlighted.

Step 10

Finally, respond to the following two parts of question 8 – Environment Considerations:

  • In 8.1, select an answer from the drop-down menu to indicate whether your business is measuring greenhouse gas emissions using a standard such as ISO 14064
  • If you select a standard in 8.1, you will see 8.2 appear where you can upload an official document about the standard you are using
  • In question 8.3, select an answer from the drop-down menu to indicate whether your business has been rated by a sustainable supplier’s rating system

A screenshot of question 8, with 8.1, 8.2 8.3 and 8.4 highlighted.

Step 11

Once you have responded to questions 3 to 8, click the "Submit" button at the top of the page. You will see a message in a green banner confirming you successfully submitted the questionnaire.

Note: You can also click the “Save as draft” button if you are missing information and aren’t ready to submit the questionnaire.

A screenshot of the top of the questionnaire with the Submit button, and Save as draft button highlighted.

Congratulations! You are now able to bid on PSPC tender opportunities.

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