KIOSK REPLACEMENT RFP

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru
FTA/Canada-Colombia FTA
Tendering Procedures: All interested suppliers may submit a bid
Attachment: YES (MERX) Electronic
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 
NOTICE OF PROPOSED PROCUREMENT (NPP) 

Solicitation No. 47054-124625/A

Request for Proposal on behalf of Canada Border Services Agency
(CBSA) for the Trusted Traveller Kiosk and Iris Recognition
Technology Project 

Solicitation Amendment 012 changes the close date of the Bid
Solicitation from October 3, 2012 to October 9, 2012. 


Background:

The Trusted Traveller Programs are designed to expedite the
border clearance process for low risk travellers. The
self-service Kiosks allow program members expedited passage by
providing member authentication, passage risk assessment, and
customs traveller declaration functionality that would otherwise
be done via a conventional primary inspection. Pre-registered
and pre-approved members can benefit from smooth and quick
travel into Canada by choosing to use a self-service Kiosk
rather than obtaining clearance through the traditional customs
lineups. There is no need to speak with customs or immigration
officers unless referred or selected randomly for further
inspection. This allows the Client's officers to focus resources
on unknown and higher risk arriving travellers.

Self-service Kiosk technology has been part of the Client's
facilitated border initiatives since they were introduced in
Vancouver in 1995 as part of a pilot project. The self-service
Kiosks became an official Client tool with the launching of
CANPASS Air in July 2003. In 2004, a Canada-US bi-national
program NEXUS was launched.

The client currently owns and operates 68 Trusted Traveller
Kiosks using iris recognition biometric technology deployed at
Canada's eight major international airports including in the
United States Customs and Border Protection (CBP) pre-clearance
areas. The Kiosks have been in operation since 2003. The Client
plans to initially replace 45 of the existing Kiosks and
peripherals, and iris-related infrastructure (including iris
cameras and the iris matcher). The client does not plan on
replacing the kiosks located at US pre-clearance sites. 

Request for Proposal: 

PWGSC will select a Contractor who will be responsible for the
replacement of existing self-service Kiosks and current iris
biometric technology with new self-service Kiosks and iris
biometric technology for delivery to multiple locations across
Canada. A Request for Proposal with Statement of Work (SOW) is
being issued to solicit proposals from the interested bidders
for the supply, delivery and assembly of kiosks. 

The requirement in this RFP includes: 
"	Replacement of existing self-service kiosks, peripherals and
iris related infrastructure (including iris cameras and the iris
matcher). 
"	Supply, delivery and assembly of new self-service kiosks
equipped with iris recognition technology including all
Hardware, Licensed System Software and Warranties. 
"	Providing Technical Documentation for both Hardware and System
Software. 
"	Providing maintenance and support for the Licensed System
Software during the Software Support Period; and 
"	Providing professional services as and when requested by
Canada; 

The RFP includes, but is not limited to, the contract terms and
conditions, bidder preparation instructions, evaluation
procedures and submission tables, the contractor statement of
work, pricing tables, security and insurance requirements. 

The RFP includes both mandatory and rated requirements as part
of the evaluation. The winning bidder will be the bidder with
the highest overall score based on 70% technical proposal and
30% financial proposal. Additional information of the evaluation
of the bids can be found in this RFP. 

The requirement is subject to the provisions of the World Trade
Organization Agreement on Government Procurement (WTO-AGP), the
North American Free Trade Agreement (NAFTA), and the Agreement
on Internal Trade (AIT). 

Contract Period and Options:
 
The proposed Contract Period is for 5 years, with Options to
extend the Contract Period for up to 5 one year periods. 

Security: 

This procurement and resulting Contract are subject to security
requirements. The Contractor's personnel assigned to the CBSA
Traveller Kiosk and Iris Recognition Technology Project will
require Enhanced Reliability status. Security requirements are
detailed in the RFP and in its Security Requirement Checklist. 

Debriefings: 

After contract award, bidders may request a debriefing on the
results of the bid solicitation process. Bidders should make the
request to the Contracting Authority within 10 working days of
receipt of the results of the bid solicitation process. At
Canada's discretion; the debriefing may be in writing, by
telephone or in person. 

Enquiries: 

Any and all enquiries regarding this RFP must be submitted to
the Contracting Authority: 

Stephane Chevrier
Special Procurement Initiatives Directorate 
STAMS, Acquisitions Branch, PWGSC 
Place du Portage, Phase III, 12C1
11 rue Laurier Street, Gatineau, Quebec K1A 0S6
Tel: (819) 956-8224
Fax: (819) 956-8303
Email: stephane.chevrier@pwgsc-tpsgc.gc.ca
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.